Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1836

List view incl budget and financials

Hi, in order to get an overview of campaigns that has a budget and be able to follow-up we are asking to include some columns in the list view. See attached.
8 months ago in Content Marketing / Plan 1

When copy/pasting a page in the page tree, the copy should be a draft, not published.

As an editor, I often want to copy a page to crate a new one and base new content on the original. When pasting the page in the page tree, it gets published, so I have two copies with the same content. Instead I want the copy to be a draft that I ...
over 3 years ago in Content Management / Editing 2 Investigating

Restrict Template Access by Teams

As an Admin, we want to restrict access to certain Work Request or Task Briefs by user group / teams. Some user groups should only see 1 or 2 request types, and we don't want them to be able to see our entire list and accidently select one that is...
about 1 year ago in Content Marketing / Requests 0

Add the ability to retrieve IP Addresses for an environment by API

We have a client requirement that is to automatically update an IP Allowlist for a third-party system that will be consumed by Optimizely CMS. The intention is to access a third party system using an API-Key within a header, however to ensure the ...
4 months ago in Content Management / Technical 0

MAU Consumption Notification

Hi Team, To manage Experimentation MAU Consumption I would like to request a notification functionality that alerts customers when a certain percentage of their allotment has been consumed so as to we can ensure that Overages are avoided in a time...
4 months ago in Web Experimentation / Project / Account Configuration / Settings 0

Change multiple tasks at once

I want the ability to multi-select many tasks at once and make changes (such as archiving or changing the due date). Right now, this has to be done one by one or pay to have your off-shore team do it.
6 months ago in Content Marketing / Plan 1

Collapse all campaigns in List View

I want the ability to collapse all open campaigns with one click while in the List View in Plan.
6 months ago in Content Marketing / Plan 1

Results pulled via API are frequently multiple days stale.

This leads to us having to make multiple request per experiment in order to get up-to-date data. Various ideas to resolve: Allow users to prime a test's results Call a webhook when results are ready Optimize performance of the results query
over 1 year ago in Experimentation Analytics / APIs 0 Investigating

Increase timeout and/or fix remember me

When logging into home.optimizely.com using Opti ID, it times out very quickly. It's not long enough to do/monitor anything. Please increase the timeout. Additionally, the "remember me" doesn't seem to work, I still get logged out in like 20 minut...
2 months ago in Opti ID 0

Language Manager errors translating for Blocks with Block List properties

I have a block which uses IList<Block> style properties for managing collections of data against the parent block rather than forcing the Content Editor to have to navigate between parent and children in the editor interface. My solution has...
about 1 year ago in Content Management / Editing 1