Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1796

One-click cleanup for obsolete Audiences/Events/Experiments

The GUI tends to get cluttered (at the same time blowing up the datafile). It would be great to have an option to automatically archive elements that are beyond a certain threshhold - such as experiments that are stopped for +6 months, Audiences/a...
9 months ago in Feature Experimentation / Project / Account Configuration / Settings 2 Future consideration

Allow multiple currency support

It would be a nice add to be able to use 1 revenue event for all currencies. Currently, we need to create 1 event per currency if we want to track revenue accurately. Instead, it would be nice to use 1 revenue event, and specify the currency insid...
over 1 year ago in Experimentation Analytics / Metrics Setup 0 Future consideration

Add built in support for timezone agnostic DateTime

Episervers standard behaviour is to convert DateTime between database, application and editors depending on what time zone the application and editors are in. If would be nice if there would be built in properties (or editor hints) to enable timez...
over 3 years ago in Content Management / Editing 2

Convert blocks

As a developer/administrator, I want to be able to convert blocks like I can convert pages so that I can merge blocks resulting in a cleanup of content and less work for our content editors. This isn't a new feature request and has been popular on...
about 2 years ago in Content Management / Content Manager 0

Provide status icons for content in content area editor

When content is expired in the CMS content tree, it displays a red clock icon to indicate expired status. When editing content in "All Properties" mode references inside content areas that are expired becomes hard to spot unless explicitly switchi...
over 1 year ago in Content Management / Editing 2

Language Manager errors translating for Blocks with Block List properties

I have a block which uses IList<Block> style properties for managing collections of data against the parent block rather than forcing the Content Editor to have to navigate between parent and children in the editor interface. My solution has...
about 1 year ago in Content Management / Editing 1

Results pulled via API are frequently multiple days stale.

This leads to us having to make multiple request per experiment in order to get up-to-date data. Various ideas to resolve: Allow users to prime a test's results Call a webhook when results are ready Optimize performance of the results query
over 1 year ago in Experimentation Analytics / APIs 0 Investigating

Include "Canceled" as a progress level for a task

We have some tasks that are started but then not needed anymore and we'd like to keep a record of those tasks. We'd like a "Canceled" designation for a Task. Right now we only have "In Progress" or "Complete"
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Create UI Builder

Creating custom admin interfaces in Optimizely, is not standardized, so nothing looks the same. It is also too time consuming to build. Umbraco has a really nice UI builder. It's both powerful, easy to use, and creates recognizable UIs. Optimizely...
10 months ago in Content Management / Editing 0

Sendgrid Bounce back List

Customers would like the ability to have the list of emails on the Sendgrid bounce back list sent to them automatically or accessible within the DXC Dashboard/CMS. Current process requires them to submit a support ticket and request the informatio...
8 months ago in DXP Cloud Platform 2 Future consideration