Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1858

Add Algolia.Search to allowedLibraries whitelist

Hi, In a upcoming project for our client we want to implement new features in the shop based on Algolia Search, it would help tremendously if we could use the following NuGet package in our backend code for the Extensions project. More details abo...
9 months ago in Configured Commerce / 3rd Party Library Allow Listing 0

Running Total Inventory Report

Using the real-time inventory option and would like an option to generate a running total report for a product over a specified time frame.
2 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Drag-and-drop feature for tasks to be moved around in the plan module

As CMP campaigns evolve, sub-campaigns, milestones and tasks often need to be moved to better show the relationships between them. In plan view, it is a manual job currently to move tasks, as each task has to be opened and edited based on where/wh...
2 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Adjust due time for an entire workflow/task instead of each step

The due date time automatically populates as 12:00 p.m., or to your current time when adding steps to a workflow. I want the ability to bulk adjust the time for every step in a task. For example, on our team, most of us quit working around 5 p.m. ...
4 months ago in Content Management / Content Manager 0

Task Templates - load a blank Brief

Hello to the great Optimizely Product team, We truly appreciate the new Task Templates feature and we are now setting up the Task Templates for the communications activity types which have a dedicated workflow (Social posts, Paid search, Webpage, ...
4 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

Support for handling historical order data

There are 30-something order tables which are associated with orders (including line item, payments, addresses etc). Over time these tables grow very large, which affects not only the size of the tables but also the indexes. Customers that have ru...
11 months ago in Customized Commerce / Orders 0 Gathering interest

Bulk Download Assets from DAM

Currently the maximum amount of assets you can download at once from the DAM is 100. We have an instance where we need to download 1800 assets and would like a way to bulk download all assets that are in a folder or relate to a specific filter.
9 months ago in Content Marketing 3 Future consideration

Results pulled via API are frequently multiple days stale.

This leads to us having to make multiple request per experiment in order to get up-to-date data. Various ideas to resolve: Allow users to prime a test's results Call a webhook when results are ready Optimize performance of the results query
over 1 year ago in Experimentation Analytics / APIs 0 Investigating

The platform should automatically recognise file formats rather than me assigning them when uploading.

As a content manager, i want to upload a PNG asset without having to specifically having to pick the "PNG" item from the field list. It would make using the filters much easier to use and then yield actual results from a search.t The image in step...
2 months ago in Content Marketing / DAM/Library 1

Hootsuite Integration Improvements

Ability to preview Tagging with labels Uploading a thumbnail image Setting up UTM parameters Scheduling Ability to integrate Hootsuite calendar with Welcome calendar
over 2 years ago in Content Marketing / Integrations 0 Future consideration