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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Create UI Builder

Creating custom admin interfaces in Optimizely, is not standardized, so nothing looks the same. It is also too time consuming to build. Umbraco has a really nice UI builder. It's both powerful, easy to use, and creates recognizable UIs. Optimizely...
10 months ago in Content Management / Editing 0

Results pulled via API are frequently multiple days stale.

This leads to us having to make multiple request per experiment in order to get up-to-date data. Various ideas to resolve: Allow users to prime a test's results Call a webhook when results are ready Optimize performance of the results query
over 1 year ago in Experimentation Analytics / APIs 0 Investigating

Include "Canceled" as a progress level for a task

We have some tasks that are started but then not needed anymore and we'd like to keep a record of those tasks. We'd like a "Canceled" designation for a Task. Right now we only have "In Progress" or "Complete"
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Enhance efficiency of UserProfileService with decideAll()

When calling decideAll() with a User Profile Service (UPS), the method looks up the UPS for each flag. The request is that the SDKs be updated to default to just one lookup for all flags.This will prevent unnecessary resource consumption for custo...
about 2 months ago in Feature Experimentation / SDKs & Agent 0

Sort/Filter Comments in Proofing & Versioning

The ability to sort and filter comments by page in the proofing and versioning, rather than having comments listed chronologically would be great.
about 2 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Ability to export active workflow steps into an excel

Would like the ability to export a workflow that is assigned to a task, will all steps, dates included, into an excel. We would like this to solve for leaders/users who are not actively in CMP but need a line of sight into key milestones, dates, a...
about 2 months ago in Content Management / Reporting 0

Add ability to search by string

The current elasticsearch is fundamentally a keyword search function. Searching for "black pipe" will returns results with "black" or "pipe" in the data set. Our executives feel that the search results should only include those items with "black p...
4 months ago in Search & Navigation 1 Already exists

When copy/pasting a page in the page tree, the copy should be a draft, not published.

As an editor, I often want to copy a page to crate a new one and base new content on the original. When pasting the page in the page tree, it gets published, so I have two copies with the same content. Instead I want the copy to be a draft that I ...
over 3 years ago in Content Management / Editing 2 Investigating

Improve notify conditions for jobs

Currently options for selecting a condition to send email notification from a job are: Completion (job ran and could have completed successfully, with errors or warnings or job ran and failed Success Job ran successfully Failure ; Job ran and comp...
about 2 months ago in Configured Commerce / Integration / Technical 0

ODP - Support for Multiple Catalogs Not working as Advertised

The feature for multiple catalogs is not working as described in this document: https://docs.developers.optimizely.com/platform-optimizely/docs/commerce-connect-13-odp-multisite-support After adding the settings to our project, orders data is pull...
about 2 months ago in Data Platform App 0