Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Alert when a product reaches or falls below minimum inventory threshold (VMI)

When using VMI, it would be helpful to have an alert email sent out when a product hits or falls below the defined minimum inventory value. The email could also include a summary of products that are at or below minimum. This would help with effic...
5 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Values in the Date fields differ per time zone (CMP)

We have experienced an unexpected behaviour of the Date types of fields: When a person sitting e.g. in Singapore sets up the publishing date or approval date in CMP for 10 June, it will show up as 9 June for users in Europe We understand this migh...
4 months ago in Content Marketing / CMS + CMP Publishing 0

Editing Cloudflare's custom error pages in DXP PaaS portal

In case of issues it's not looking good that the signature of error and challenge pages is Cloudflare. Customers want to control all content that could be served to their visitors. It would be very useful if an DXP administrator could upload or ed...
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Order Upload - Add handling of duplicate part number prior to upload

Order upload can use any of the following as the "Item Number" in the file. However, not all of these are guaranteed to be unique. When there is a duplicate ManufactureItem number, for example, Opti just picks the first one and adds it to the Cart...
4 months ago in Configured Commerce / Orders & Payment 1 Investigating

Restrict Template Access by Teams

As an Admin, we want to restrict access to certain Work Request or Task Briefs by user group / teams. Some user groups should only see 1 or 2 request types, and we don't want them to be able to see our entire list and accidently select one that is...
11 months ago in Content Marketing / Requests 0

Add built in support for timezone agnostic DateTime

Episervers standard behaviour is to convert DateTime between database, application and editors depending on what time zone the application and editors are in. If would be nice if there would be built in properties (or editor hints) to enable timez...
over 3 years ago in Content Management / Editing 2

Convert blocks

As a developer/administrator, I want to be able to convert blocks like I can convert pages so that I can merge blocks resulting in a cleanup of content and less work for our content editors. This isn't a new feature request and has been popular on...
about 2 years ago in Content Management / Content Manager 0

Allow multiple currency support

It would be a nice add to be able to use 1 revenue event for all currencies. Currently, we need to create 1 event per currency if we want to track revenue accurately. Instead, it would be nice to use 1 revenue event, and specify the currency insid...
over 1 year ago in Experimentation Analytics / Metrics Setup 0 Future consideration

Field Groups missing functionalty

Hello - recently you introduced the idea of field groups. Conceptually I like this feature. BUT, it is currently only available to add to an asset. With all the field inheritance, it would be really great if I could add a group of fields on a task...
about 2 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Download bulk assets from 'Media' tab

Ability to download any folder of assets, single asset or multiple assets from media tab.
about 2 months ago in Content Management / Content Manager 0