Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Concern with the terminology "Master Language"

As an employee from USA, we have a very complicated and problematic racial legacy. The CMS platform uses the terminology "Master Language" when specifying the default language (or language of origin) for a translation. A few years back, Github dec...
10 months ago in Content Management / Multi-language 0

When copy/pasting a page in the page tree, the copy should be a draft, not published.

As an editor, I often want to copy a page to crate a new one and base new content on the original. When pasting the page in the page tree, it gets published, so I have two copies with the same content. Instead I want the copy to be a draft that I ...
over 3 years ago in Content Management / Editing 2 Investigating

Allow multiple currency support

It would be a nice add to be able to use 1 revenue event for all currencies. Currently, we need to create 1 event per currency if we want to track revenue accurately. Instead, it would be nice to use 1 revenue event, and specify the currency insid...
almost 2 years ago in Experimentation Analytics / Metrics Setup 0 Future consideration

Enable and disable SSO login for specific users

After enabling SSO login for Admin and Website users, users are able to login using both normal username and password based login, and SSO login. How to disable normal username and password based login for SSO users ? So that they can only use SSO...
2 months ago in User Management 1

Rename 'Archived schedule job'

The scheduled job 'Archived schedule job' is only for archived Commerce content. Change the name to 'Commerce Archived schedule job' and change the description to 'This job will permanently delete archived Commerce items if they're archived over t...
2 months ago in Customized Commerce / Technical 0

No longer able to see the database metrics/performance of the non production enviroments

since the implementation of autoscaling, https://world.optimizely.com/blogs/elias-lundmark/dates/2023/11/enhancing-database-scalability-in-dxp-cloud-services/, a side effect is that we no longer have insight in how the database is performing in th...
6 months ago in Customized Commerce / Technical 0

Overview of ALL assignees of a Task in Plan module

We suggest to enable an overview of who is working on what in CMP´s Plan module, by seeing all assignees of the respective Tasks (not only the Owner or Current assignee) So either it would list ALL assignees assigned to a Task throughout the workf...
2 months ago in Content Marketing / Plan 0

Possibility to have a Stage-environment for OptiPIM

Hello!As an E-commerce Manager of a business currently creating a new Online Store using Configured Commerce and OptiPIM I just recently found out that there is no stage-environment for the OptiPIM. Is this in the pipeline to create from Optimizel...
4 months ago in PIM 0

Ability to Show Customers Assigned to Sales Rep AND Website User

If you use the Sales Reps in Opti, when the sales rep logs in, they only see the customers assigned to them. It would be amazing if they could see those customers AND any additional customers assigned to their website user.
2 months ago in Customized Commerce / Roles and Security 0

Visual Indicator to show more features within the Content Block of Rich Text

The Content Block within the Rich Text widget, should have a visual indicator to show there are additional options, i.e. add images, on the collapsed view.
2 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest