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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Support for JSON scalar type for XhtmlString field in OptiGraph

We would want to have support for JSON scalar type for XhtmlString fields in OptiGraph. The format is already use in the CD API (check the image attached). In OptiGraph response the XhtmlString appears now just in one JSON string.
11 months ago in Optimizely Graph 2 Investigating

Concern with the terminology "Master Language"

As an employee from USA, we have a very complicated and problematic racial legacy. The CMS platform uses the terminology "Master Language" when specifying the default language (or language of origin) for a translation. A few years back, Github dec...
10 months ago in Content Management / Multi-language 0

Adjust due time for an entire workflow/task instead of each step

The due date time automatically populates as 12:00 p.m., or to your current time when adding steps to a workflow. I want the ability to bulk adjust the time for every step in a task. For example, on our team, most of us quit working around 5 p.m. ...
4 months ago in Content Management / Content Manager 0

Task Templates - load a blank Brief

Hello to the great Optimizely Product team, We truly appreciate the new Task Templates feature and we are now setting up the Task Templates for the communications activity types which have a dedicated workflow (Social posts, Paid search, Webpage, ...
4 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

Search in the CMS UI should highlight and set focus on the location of pages and assets when a result is selected.

Searching for pages or assets in the CMS and selecting a search result will open the edit view of the item. However, focus is not set on that item in the page or asset pane, which means editors may have to scroll through many content items to see ...
12 months ago in Content Management / Asset Management 0

Change the maximum upload file size per media type

Current there can be only ne file size limit. In website documents like pdf can be big but mediafiles like images should be smaller. Optimizely should have option to set uplooad size limit per media type instead of all media files.
12 months ago in Content Management / Asset Management 0

Restrict editor access to other microsites

We want to hide the website tree structure to the user who do not have access (even we want to remove the read-only access). For example we have multiple websites as Website A, Website B ... etc. and EditorA, EditorB ... etc. If EditorA has access...
6 months ago in Content Management / Multi-site 0

Allows customize business object class edit form

The previous Commerce 13 version allows customization of edit form for Business Foundation objects (contacts, orders, organizations). User can select which fields are displayed, sort order, and which fields are readonly. In addition, user should b...
8 months ago in Customized Commerce / Foundation 0 Gathering interest

Extend character limit on Tasks

Please extend the character count limitation on Tasks from 80 to 100 characters. For content migration work, we are using URLs for Task Names and a 100-count limit would enable the full URL to be seen for most webpages, whereas 80 is too short.

Pending Orders - Popup message to not remove an approver or change the Buyer role if there is an order pending

Pending Orders - Popup message to not remove an approver or change the Buyer role if there is an order pending. The order is stuck in limbo when this happens.
2 months ago in Configured Commerce / Orders & Payment 1 Investigating