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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1856

No error display when form submit not successful

We want to use Marketing automative Salesforce connector for Optimizely CMS(Customer Management System) form to connect with our Salesforce platform. But we find out there are no submission failure show up on CMS interface, only recording the subm...
about 2 months ago in Content Management / Forms 0

Highlight Experiment Outliers based on traffic, runtime

This request was initially submitted by Marco Tannert, from Mobile.de, and enriched by Justin Vos, Customer Success Manager. It's helpful when managing a program to get a clear understanding if there are experiments that are outliers, by for examp...
about 2 months ago in Experiment Collaboration and Management / Reporting 0

More In-depth Program Reporting

This feedback was shared by Marco Tannert, at Mobile.de. - Ideally I don't touch the project structure as is, as I don't understand what impact it would have to change it. - What I would like to achieve: - structure all experiments on team basis s...
about 2 months ago in Experiment Collaboration and Management / Reporting 0

Category Quantities after Category Name

I would like to see the option to show a qty amount within each category while shopping. This is available if using the search engine (screenshot below), but not through category browsing and shopping without search
6 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Support for JSON scalar type for XhtmlString field in OptiGraph

We would want to have support for JSON scalar type for XhtmlString fields in OptiGraph. The format is already use in the CD API (check the image attached). In OptiGraph response the XhtmlString appears now just in one JSON string.
12 months ago in Optimizely Graph 2 Investigating

Possibility to have a Stage-environment for OptiPIM

Hello!As an E-commerce Manager of a business currently creating a new Online Store using Configured Commerce and OptiPIM I just recently found out that there is no stage-environment for the OptiPIM. Is this in the pipeline to create from Optimizel...
4 months ago in PIM 0

Create and edit Blocks from CMS

Sometimes the content we create isn't an entire page, but just a block of content that is consumed later by our content team. Examples include promotional content, banners, and content for lead generation. We'd like to be able to create a block si...
over 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Concern with the terminology "Master Language"

As an employee from USA, we have a very complicated and problematic racial legacy. The CMS platform uses the terminology "Master Language" when specifying the default language (or language of origin) for a translation. A few years back, Github dec...
10 months ago in Content Management / Multi-language 0

Search in the CMS UI should highlight and set focus on the location of pages and assets when a result is selected.

Searching for pages or assets in the CMS and selecting a search result will open the edit view of the item. However, focus is not set on that item in the page or asset pane, which means editors may have to scroll through many content items to see ...
12 months ago in Content Management / Asset Management 0

Change the maximum upload file size per media type

Current there can be only ne file size limit. In website documents like pdf can be big but mediafiles like images should be smaller. Optimizely should have option to set uplooad size limit per media type instead of all media files.
12 months ago in Content Management / Asset Management 0