Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1806

Bulk Download Assets from DAM

Currently the maximum amount of assets you can download at once from the DAM is 100. We have an instance where we need to download 1800 assets and would like a way to bulk download all assets that are in a folder or relate to a specific filter.
7 months ago in Content Marketing 3 Future consideration

Filter Requests by Related Activites

As a traffic manager who monitors all work requests, it would be ideal if I could filter and/or sort the work requests by Related Activities. Sometimes a job might be "accepted" but it has not yet been converted to a task, and being able to filter...
about 2 months ago in Content Marketing / Requests 0

Trying to identify how a product became discontinued

We're having products on our website getting discontinued. It's a feature we haven't utilized in the past so we certain we don't have any jobs that should be doing this but we're also looking incase it was put in somewhere by accident. Is there an...
about 2 months ago in Configured Commerce / Technical 1 Investigating

All Campaign events shown in Top 10 Referral Sources

When I had a look in the Top 10 Referral Sources reporting in the Website Activity Dashboard, I saw over 82% of the referral sources came from campaign. For this reason I contacted Optimizely Support team within ticket #1499366. They saw that ever...
about 2 months ago in Optimizely Reporting 0

Search in the CMS UI should highlight and set focus on the location of pages and assets when a result is selected.

Searching for pages or assets in the CMS and selecting a search result will open the edit view of the item. However, focus is not set on that item in the page or asset pane, which means editors may have to scroll through many content items to see ...
10 months ago in Content Management / Asset Management 0

Change the maximum upload file size per media type

Current there can be only ne file size limit. In website documents like pdf can be big but mediafiles like images should be smaller. Optimizely should have option to set uplooad size limit per media type instead of all media files.
10 months ago in Content Management / Asset Management 0

We would like the ability to sort comments left on reviewed content

Some of the content that we review has multiple pages. It would be very helpful to be able to sort comments by page, user, etc. rather that the default timeline of when a comment was left.
over 1 year ago in Content Management / Collaboration & Approval 0

We would like to annotate and comment on content in the full-screen view

Some of our PDFs for review through the content tab are quite long and are generally easier to read in the full-screen. It would be super helpful to be able to see and add comments in that view.
over 1 year ago in Content Management / Collaboration & Approval 0

Change multiple tasks at once

I want the ability to multi-select many tasks at once and make changes (such as archiving or changing the due date). Right now, this has to be done one by one or pay to have your off-shore team do it.
5 months ago in Content Marketing / Plan 1

Collapse all campaigns in List View

I want the ability to collapse all open campaigns with one click while in the List View in Plan.
5 months ago in Content Marketing / Plan 1