Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 1806

Restrict editor access to other microsites

We want to hide the website tree structure to the user who do not have access (even we want to remove the read-only access). For example we have multiple websites as Website A, Website B ... etc. and EditorA, EditorB ... etc. If EditorA has access...
4 months ago in Content Management / Multi-site 0

We would like to be able to move other users' comments aside to see original content

When proofing/versioning content, we would like to be able to move another user's comment icon in out of the way so that we can see the original content under the icon.
about 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Please add IsRunning to IImportStatus.Status used in the IDataImporter

We are programmatically running the data importer service to merge databases. One of the page types has a list of users that is validated against our OAuth provider, OKTA. The problem is that running the import service in a scheduled job can't con...
about 2 months ago in Content Management / Technical 0

Confirmation to delete asset is hidden when image is associated with many CMS pages (Usage)

You cannot see the "Yes, Delete" confirmation button for assets with a lot of associated webpages (Usage section). In the attached example, the image is associated with over 50 urls and I had to reduce my browser resolution to 25% to see the butto...
about 2 months ago in Content Marketing / DAM/Library 0

Be able to make renditions for more other file formats such as TIFF and documents

Right now, renditions supports a limited number of file formats. It would be great to have more flexibility to create renditions for TIFF images and documents.
3 months ago in Content Marketing / DAM/Library 0

Service API upload path and message storage

Upload path Currently Service API uploads import data to the web app disk. This is first of all problematic in a load balanced server setup. A file can be uploaded to one server but when the commit request is sent, there is no guarantee that it wi...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Getting a (public) results sharing link via API

Suggested by a customer: "We are automatically exporting all our Optimizely running experiments to Slack and would like to add a link to the results of each experiment to that. As this should be accessible to all users and not only those with an O...
almost 3 years ago in Experimentation Analytics 4 Planned

Auto Maintenance Page when origin server is not reachable

It will be good to have a maintenance page or custom error page automatically put up when origin server is not reachable e.g. 403, 502, 503 error response. So that user are not just seeing a genric error page which may impact business image.
about 1 year ago in Feature Experimentation / Other 2

Export Reports

As an admin I want to be able to export a report from the reports system So that I can distribute required updates to the broader author group. The outcome is the ability to complete an export of any report within the reports system
over 4 years ago in Content Management / Reporting 0 Investigating

Allow all users to see who is on teams

We use many teams and it would be helpful for all users, not just admins, to be able to see who is on these teams. This would be especially helpful when a team is assigned to a step--it is often not an admin making this assignment and they want to...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration