Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1810

A true unpublish option or the ability to schedule the end of expiration

A true unpublish option would be a huge asset to the CMS. If that's not possible (or at least not possible soon), then the ability to schedule an end to expiration should work. It might sound like a small thing, but being able to unpublish and the...
7 months ago in Content Management / Content Manager 0

No longer able to see the database metrics/performance of the non production enviroments

since the implementation of autoscaling, https://world.optimizely.com/blogs/elias-lundmark/dates/2023/11/enhancing-database-scalability-in-dxp-cloud-services/, a side effect is that we no longer have insight in how the database is performing in th...
4 months ago in Customized Commerce / Technical 0

Dedicated email proofing so that subject line and inbox preview are displayed

We proof all of our marketing emails in the CMP. Currently, we have to take a screenshot of the subject line and email preview so that the team can review how it will appear in customer inboxes. It would be great to have a dedicated email proofing...
over 1 year ago in Content Marketing / Miscellaneous 1 Future consideration

Request for limited support regarding Azure Storage Queue hosted by DXP

We have a solution that is live now with a large customer and multiple integrations. Storage Queue is being leveraged to elevate the delays of processing data into Opti. We noticed we don't have access to delete or update the queues (though we wer...
almost 2 years ago in DXP Cloud Platform / Data management 0 Future consideration

Feedback from a POC customer on usability

Here is some feedback I got from someone who's running a POC of Feature Experimentation. Frustrating that Development environment is chosen by default when clicking a Flag. This person has made changes to the wrong environment many times before re...
about 1 year ago in Feature Experimentation / Project / Account Configuration / Settings 1 Planned

Single Selection for Jump To Logic in Work Requests

When the "Jump To" logic is applied to a field in a Work Request, multiple sections appear instead of the single section that should appear for the field selected. Example (as seen attached):- The user clicks on 1 field value in a multiple-select ...
3 months ago in Content Marketing / Requests 0

Fixing Formatting Issue with List Upload

Request to format the data for customers when they upload a list. Currently, if customers upload a list where the numerical data is inserted into the template as a number instead of text it fails to upload the list. If this can not be an automated...
3 months ago in Configured Commerce / CMS, Spire & Mobius 0 Investigating

Add a 'select/deselect all' button in 'Target markets' modal

As an administrator, I would like to be able to select/deselect all markets in the 'Target markets' modal, so that I can select the desired market faster. For example, one site has ~50 markets and we only wish to select one, but in order to do so,...
3 months ago in Customized Commerce 0

Ability to Redirect Expired/Deleted Asset URLs

Allow the ability to add/choose a redirect address for assets that have been removed or expired so users can be sent to an alternate page instead of a 404
10 months ago in Content Marketing / DAM/Library 0

A tool that would flag certain words in content. Our legal team has a list of 50 terms we can't use and it would be nice to auto flag them for deletion.

Our legal team has a list of 50 terms we can't use, and it would be nice to auto-flag them for deletion.
about 2 months ago in Content Marketing / Requests 0