Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Ability to Import Products in Promotions

There needs to be the ability to import SKU's tied to a promotion. I just set up a promotion with 52 SKU's and next I have one with order 100 SKU's. It is so much unnecessary time spent copying and pasting when there should be an import feature.
almost 2 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Add the ability to customize Utilities

it would be a great help if the Utilities provided OOTB such as ICustomerUtility, ICustomerOrderUtility...etc updated to implement the IExtention interface (we also need to have access to the concrete implementations so that we can do an inheritan...
almost 2 years ago in Configured Commerce / Technical 0 Investigating

Ability to Change Qty on Order Review

Currently if you are on the final page of checkout and want to change a quantity last minute, you have to go all the way back to the cart. You should be able to edit your quantity on this last page of checkout without having to go backwards.
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

BOGO promotions

We have a requirement on promotions from client, it is not possible to configure it OOTB so requesting you to provide provision to customize the same OOTB. Support ticket raised: https://support.optimizely.com/hc/en-us/requests/1045950 Requirement...
almost 2 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Saved Credit Card feature for Square Iframe provider

Hi Team, Optimizely OOTB only supports Saved Credit Card feature only if IFrame provider is TokenEx. However for our client we have Square payment gateway and Square payment gateway doesn't work without Square IFrame provider. Due to above configu...
almost 2 years ago in Configured Commerce / Integration 2 Planned

Move application log storage from InsiteCommerce database to a different log storage or dedicated logging application

For two reasons mainly- Application logs in the same database is causing performance issues.- It is hard to search something in log and it is too slow.
almost 4 years ago in Configured Commerce / Technical 0 Planned

GUID - Alternative Display Value for Attributes and Brands

Please allow user to add common name alternative value for Attributes and Brands so that generating a direct url to a filtered PLP page will be cleaner than having to use the GUID value in the url.
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Add sort order to VMI Product Lists

It would be nice for the products list on Storefront within Vendor Managed Inventory to have a sort order (like how it currently exists in "Storefront Lists') to help provide a quick way to update inventory or other editable values. Using the bin ...
almost 2 years ago in Configured Commerce / Self-Service 0 Gathering interest

Adding Width and Height to Images via AD Connector

When modifying images in the console, the width and height are automatically appended onto the end of the images (which is good for SEO.) For example: /userfiles/ad/medium/Apollo_94A10001_APNS.jpg?width=3200&height=3200 For Affilliated Distrib...
almost 2 years ago in Configured Commerce / Integration 1 Gathering interest

Our Custom application toolbox (TecTools) uses shared cookies to deliver a more seamless user experience as users traverse back and forth between apps and the tecumseh.com website. This solution does not work with sandbox site, as the sandbox users a completely different web domain. As such we cannot use the sandbox environment for integrated testing with out TecTools apps.

We currently use this solution with our current EpiServer B2C site and it works fine with that platform. We need to be able to use this for B2B Commerce Cloud as well. Description: Tecumseh Visitor Cookie Service is a service that ensures that vis...
almost 2 years ago in Configured Commerce / Integration 1 Investigating