Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

Content Marketing

Showing 515

Ability to cc on a ticket via the supportal widget in CMP

When my team puts in support tickets, there is no option for them to CC me so that I can provide support/escalate the issue.
8 months ago in Content Marketing / Miscellaneous 0

Show both step due date and task due date on Board

At the moment we have to toggle between different views on the board during our WIPs in order to see both current steps due as well as upcoming tasks where we have step assigned to us. Would be very helpful to be able to see both on the same card.
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Support for images > 100MB

We have a lot of images that are over 100MB in size. They are unable to be viewed or resized in the CMP Library so it is not usable as a storage solution for these assets.
over 1 year ago in Content Marketing / DAM/Library 0 Investigating

Tag assets at task level

Before sending assets to the library from a task, it would be great if you could tag them. At the moment there is an option to add fields/labels but not tags.
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Email Notifications should mention Campaign name along with Task names

A task such as "web build" can belong to several campaigns, would be better to have the campaign name along with it for clarity.
over 1 year ago in Content Marketing 1 Will not implement

Ability to change a Task to a Campaign or vise versa

There isn't an option to make this switch. To do so, you have to delete the Task/Campaign and recreate it. This is problematic if the Task already contains comments, etc.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Will not implement

Reply all for comments and tasks/campaigns

As an Optimizely user, I would like to be able to quickly and easily tag everyone in a task or campaign in the comments or "reply all" to everyone in a comment without having to @mention each person so that I can be sure everyone gets the comment ...
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0

I cannot link to a specific timestamp in a YouTube video

Optimizely does something to my links, such that I am unable to link directly to a specific timestamp within a YouTube video. Example: For this YouTube video (https://www.youtube.com/watch?v=7qTiT5GGm4M), I want to link to the 22 minute 0 second t...
8 months ago in Content Marketing 1 Future consideration

Default Task Sharing

We'd like to see default task sharing settings as well as default campaign sharing settings. With the ability to create tasks without a campaign, it feels necessary to have this option, since currently campaign-less tasks are by default private, m...
almost 3 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Step due date must have time zone Or no time option at all

Currently in a workflow step, we are able to assign a Due date. This Due date option allows us to choose a Date and Time. The time option does not specify what Time-zone is expected so it may bet confusing for global teams. Solution : Add Timezone...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration