Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 89

Allow the possibility to manage multiple category trees by customer

n a large project with many different customers, not all of them are expected to use the same categories with the same names. We would like to have the possibility to assign categories to specific customers. This will result in a menu and categori...
3 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Exclude Products from Promotions

Creating promotions that apply to a category, product group or the entire catalog is not possible of certain products are set as "Not Equals" in the rule manager. We should be able to exclude products from promotion so that the user can still rece...
6 months ago in Configured Commerce / Marketing & Promotions 2 Investigating

Add support for HashLink npm package (react-router-hash-link) out of the box for Spire

We have a requirement on our product detail page whereby we have these "quick links" that when clicked will take you to that specific section on the same page. There is an npm package called "react-router-hash-link" that does just this as it's not...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Fixing Formatting Issue with List Upload

Request to format the data for customers when they upload a list. Currently, if customers upload a list where the numerical data is inserted into the template as a number instead of text it fails to upload the list. If this can not be an automated...
7 months ago in Configured Commerce / CMS, Spire & Mobius 0 Investigating

Order Upload - Add handling of duplicate part number prior to upload

Order upload can use any of the following as the "Item Number" in the file. However, not all of these are guaranteed to be unique. When there is a duplicate ManufactureItem number, for example, Opti just picks the first one and adds it to the Cart...
8 months ago in Configured Commerce / Orders & Payment 1 Investigating

Page count limit within Admin Console - Assign Customers

Allow selecting more than 30 customers at a time. Currently modifying a user with access to almost 800 customers and having to go page through page to modify as it has a 30 quantity limit
4 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Running Total Inventory Report

Using the real-time inventory option and would like an option to generate a running total report for a product over a specified time frame.
4 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Pending Orders - Popup message to not remove an approver or change the Buyer role if there is an order pending

Pending Orders - Popup message to not remove an approver or change the Buyer role if there is an order pending. The order is stuck in limbo when this happens.
5 months ago in Configured Commerce / Orders & Payment 1 Investigating

User Administration feature should be independant from Budget Management feature

As a client, I want to setup user administration feature without enabling Budget Management. In this configuration, the only role that shows on the User Administration page is "Administrator", and that means that customer admins can only create ot...
9 months ago in Configured Commerce / Users, Permissions & Security 2 Investigating

Request for Enhanced Web User Activation Link Resend Functionality

We would like to request an enhancement to the admin console for web user activation links. Specifically, we would like the ability to either: Resend Activation Links from List View: Enable the option to resend activation links directly from the l...
5 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating