Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Data Platform App

Showing 54 of 1913

Provide admins with the ability to hide fields from Marketers view in Segments.

Our business does not populate all of the available fields within the ODP platform with data and therefore when a marketer is building a segment they have to scroll through multiple options of fields that can not be used. We would like a way to Hi...
over 2 years ago in Data Platform App 0

Custom Report - Pagination issue

If a custom report contains multiple pages and the user is on one of the last pages, reducing the columns or filters may result in only one page of data being generated. In such cases, the user remains on a subsequent page with no data. The expect...
about 2 months ago in Data Platform App 0

Need to delete ODP customers without using the compliance delete

We are using ODP for personalizing content to our intranet user). Per our data retention requirements, we need the ability to remove users when they leave the company. However, since they can be hired back with the same email address and identifie...
3 months ago in Data Platform App 0

Add concept of a primary identifier in addition to last seen identifier

I as user would like to be able to control what identifier value is considered as the primary one, so that we can be sure that customer is always contacted with the email that they have selected. I want to be able to set this manually via UI or AP...
5 months ago in Data Platform App 0

Add possibility to report on how many identifiers of a given type are linked to a single profile

As a user I would like to be able to see a report where I can find how many identifiers of a given type are linked to the customer profile, so that I can monitor that there are no unexpected profiles where stitching has happened and I'm able to un...
5 months ago in Data Platform App 0

Add an event when profile stitching is happening

Currently it is not possible to see when profile stitching has happened. This makes it almost impossible to investigate how incorrect stitching has happened as you can only see the end result. Having an event when profiles are stitched together wo...
5 months ago in Data Platform App 1

session count in ODP

Could the session count in ODP be reinstated as there are no other options with in ODP to track visits
7 months ago in Data Platform App 0

Custom Fields on ODP Commerce Integration

The Commerce integration to ODP has limited fields available to sync from Commerce to ODP. Many customers find that the integration is lacking the fields that they use to power their business and need to implement custom solutions to get the data ...
about 1 year ago in Data Platform App 0

Hide fields

Some fields do not need to show up on a report or list (anymore) and it's hard to remove them (by contacting optimizely). If at all possible, it would be nice to hide them, so you can't select them from the UI anymore, when you want to keep the da...
over 1 year ago in Data Platform App 1 Future consideration

MuleSoft Anypoint API Connector / Integration would be helpful

Most enterprise customers use an API layer to connect to many cloud and on-prem systems rather than direct. Having a connector to MuleSoft AnyPoint would be very valuable
almost 2 years ago in Data Platform App 0