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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Created by Guest
Created on Apr 25, 2023

Allow Customer Profile Export & Deletion in UI: Unstitching

Request to add an 'export' and 'delete' button to the UI for use on customer profiles. Customers need the ability to use the UI to easily export a customer profile's event and order data. We also need the ability to delete the profile entirely.

Main use case is the ability to unstitch profiles that have been resolved into one. Clients can export a profile's data, delete the profile and then re-import the events into separate profiles if they have been stitched together.

Customer's can also use this feature to delete and clean up any profiles that need to be removed permanently.