Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Sticky Header

A lot of websites have a sticky header, where as the user scrolls the header is "pinned" in place so they can easily continue to navigate. This would be a nice base feature to add to Insite.
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 1 Shipped

Ability to Remove a Promo Code without having to Clear Cart

Situation: Our client wants to use the promo code with the "one time use" rule for his customers. Problem: If the customer applies the coupon to his cart and decides he wants to remove it to put it on a future cart, there is no easy way to do it. ...
over 1 year ago in Configured Commerce / Marketing & Promotions 3 Shipped

Bypass ElasticSearch 7 Max Rows Count limitation

Situation In ElasticSearch7, when you do a large generic query, it will only select a specific maximum number of elements. This number is set to 10000. When testing on ElasticSearch 5.6.11 With a simple query, we can have 110K items and more. Here...
5 months ago in Configured Commerce / Search 1 Shipped

CMS - Layout Versioning

Currently, editing a Layout instantly affects all associated pages without having to publish changes first. Also, if an error was made during these edits, there is no way to restore a previous version. A critical example of this is if you accident...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Integrate CAPTCHA to the Contact Us page

As a user, I would like to add a security component to my Contact Us page and on the Store Locator by adding a CAPTCHA.
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Add tags to the <head> tag directly rather than in code

We would like the ability to add tags directly in <head> vs in code
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 6 Shipped

Variant Product's Description & Specification doesn't change on selection of other variants

Hi Team, For variant products when user selects a variant product it's title & image change's as per variant, however the Product's description & specifications remains same which are of main product. Expected behavior: When variant produc...
over 3 years ago in Configured Commerce / Catalog & Assets 2 Shipped

Editing & Creating Website User Roles

Currently we can create and edit Console User Roles and Permissions, however, in order to create or edit Website User Roles, we have to go through our partner. It would be a huge benefit for us to be able to create and edit Website User Roles ours...
over 3 years ago in Configured Commerce / Self-Service 1 Shipped

Add Customer # to Website Users Export

It would be nice to include Customer # in the Website Users export. I know you can export Website Users and then export Customers (from the Website Users dropdown), but then you have to do vlookup work in an Excel to get what you need. Not the end...
8 months ago in Configured Commerce / Admin Console & Import/Export 6 Shipped

Add Website User Variables to Order Confirmation Email

It would be great to have the following website user variable added as options for Order Confirmation Email. UserLastName UserFirstName UserName
over 1 year ago in Configured Commerce / Marketing & Promotions 5 Shipped