Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Add Offline Order Tracking support for Product Recommendation in Configured Commerce

Summary As an Configured Commerce customer, I want to track offline orders taken into consideration in Product Recommendation solution. Description The integration between Configured Commerce and Product Recommendation only targets online orders. ...
over 1 year ago in Configured Commerce 0

Re-Activation Account Email Job

The feature would be a Job Postprocessor that would allow a customer to automatically send out account activation reminders for accounts with the email status of EmailNotSent. The job would require very little configuration on the end users part a...
over 1 year ago in Configured Commerce / Integration 1 Gathering interest

Product Engineering team - improvement suggestion - readonly API calls

This is a suggestion for the Configured Commerce (B2B) Product Engineering team. For the V2 Services that inherit from ServiceV2Base (Such as the V2 Product Service) we can improve performance for scenarios where we only read data but are not expe...
over 1 year ago in Configured Commerce / Technical 1

Allow Related Product construct to support Wholegoods to Parts bi-directional relationship

When customers want to be able to sell whole goods and their corresponding parts on the website, there isn't a clear way to identify to build the experience. Example: Someone looking at a whole good PDP can view 'Compatible Parts' in a carousel/ta...
over 1 year ago in Configured Commerce / Catalog & Assets 5 Gathering interest

Allow customers to pay for orders using a P-Card

A common B2B use case is where customers would want to pay for orders on the website using a P-card and be able to pass information to the ERP/OM system with the order data.
over 1 year ago in Configured Commerce / Orders & Payment 0

Admin API Token Endpoint - Currently, it uses deprecated Oauth 2.0 Password grant

Admin API Token Endpoint - Currently, it uses an Oauth 2.0 Password grant. The documentation does not explicitly state this, but that is the grant type. https://docs.developers.optimizely.com/commerce/v1.2.0-b2b-commerce/reference/admin-api-archit...
over 1 year ago in Configured Commerce / API 0

Access to the Insite.Core.TestHelpers project

As a partner developer, I would like to have access to the very useful Insite.Core.TestHelpers project to help us implement more unit tests for our solutions. That project has a lot of unit test utilities. Having access to these utility classes wo...
over 1 year ago in Configured Commerce / Technical 0

Videos

Instead of showing videos at bottom of PDP page in the tabs, allow videos to be included in the image area at top of page. One of your customer also asked to be able to see multiple images and videos in the product listing page. This could be a ni...
over 3 years ago in Configured Commerce / Catalog & Assets 0 Gathering interest

Grammarly Plug-in for Rich Content Editors

There are a few non-English speaking content editors on the client team that are expressing interest in having a Grammarly plug-in built into the editor to avoid copy/paste!
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Request to allow list 3rd party prerender extension - Opti Support ticket 1048994

Submitting on behalf of National Business Furniture. They are looking to utilize a 3rd party resource as a short term solution to help them resolve the issue detailed in ticket 1048994. SEO4Ajax – I believe this was mentioned by Encora as a possib...
over 1 year ago in Configured Commerce / 3rd Party Library Allow Listing 0