Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Allow RealTimeOrderSubmitServiceBase Extension (or similar)

Currently Opti provides a IRealTimeOrderSubmitService interface to allow you to create a custom RealTimeOrderSubmitService. However, the RealTimeOrderSubmitServiceBase used by all of the OOTB connectors is not able to be extended, which requires m...
almost 3 years ago in Configured Commerce / Integration 0

Inventory visibility

1. Have the option to show inventory on the app and not the site and vice versa2. Have the option to show inventory at the account level vs overall to all
over 1 year ago in Configured Commerce / Catalog & Assets 1 Investigating

Checkout-Shipping: Shipping address is not auto populated on selection of use billing address radio button

When I add an item to the cart and checkout an item using checkout as a guest process, After entering the details into the BIlling address and the "Use Billing Address" is selected the text fields present in the Shipping Address will be auto-popul...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Email daily that there are orders awaiting to be approved

Would like the ability to systematically send email reminders more frequently that there are orders awaiting to be approved
over 1 year ago in Configured Commerce 1 Gathering interest

Promotion Engine - multiple requests

Description: 1. Multitiered promotion – instead of having to set up 3 promotions/promo codes to accomplish one thing – example. Spend x amount of dollars and get y percentage off, next tier… 2x amount of dollars to get 2y percentage off.2. This ti...
over 1 year ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Adjustable Screens/Sections for Admin Console

I frequently go and approve new website users, make changes, etc. but when I'm working on my laptop the way the "Administration > Website Users" location is formatted I can't scroll down to see more users. Currently, I can only see two users at...
over 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Account Level - Create One Time Address

Description: Be able to turn this on/off at the account level vs all or nothing
over 1 year ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Order Approval Improvement

For the order approval at the administrator level along with in the cart history under sales can we add whom the approver is as a selection rather than having to click in to each order awaiting approval? Also it would be great to be able to add sn...
over 1 year ago in Configured Commerce / Orders & Payment 1 Investigating

Job log export functionality

When a job fails in the production cloud environment, it is difficult to review all the log information. The investigator has to click the eyeball to view the entire log statement. Then when they back out, the have to locate the next log in the li...
about 3 years ago in Configured Commerce / Integration 0 Gathering interest

Way to restore a product

Sometimes products are deleted/removed accidently and customers would like a way to 'restore' it
over 1 year ago in Configured Commerce / Catalog & Assets 1 Gathering interest