Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Job log export functionality

When a job fails in the production cloud environment, it is difficult to review all the log information. The investigator has to click the eyeball to view the entire log statement. Then when they back out, the have to locate the next log in the li...
almost 3 years ago in Configured Commerce / Integration 0 Gathering interest

For all Excel imports in the Admin, there should be a template

As an administrator in the Optimizely Configured Commerce System I have had to load data into the system manually on occasion. I believe that for my organization's benefit, and the benefit of many others, every section that allows a manual excel i...
over 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Add Offline Order Tracking support for Product Recommendation in Configured Commerce

Summary As an Configured Commerce customer, I want to track offline orders taken into consideration in Product Recommendation solution. Description The integration between Configured Commerce and Product Recommendation only targets online orders. ...
over 1 year ago in Configured Commerce 0

Re-Activation Account Email Job

The feature would be a Job Postprocessor that would allow a customer to automatically send out account activation reminders for accounts with the email status of EmailNotSent. The job would require very little configuration on the end users part a...
over 1 year ago in Configured Commerce / Integration 1 Gathering interest

Product Engineering team - improvement suggestion - readonly API calls

This is a suggestion for the Configured Commerce (B2B) Product Engineering team. For the V2 Services that inherit from ServiceV2Base (Such as the V2 Product Service) we can improve performance for scenarios where we only read data but are not expe...
over 1 year ago in Configured Commerce / Technical 1

Make Lists toggle on/off

I suggest that the Lists feature be able to toggle on/off, just like other features like budgets, user management, and quotes.
over 1 year ago in Configured Commerce / Self-Service 5 Gathering interest

Allow Related Product construct to support Wholegoods to Parts bi-directional relationship

When customers want to be able to sell whole goods and their corresponding parts on the website, there isn't a clear way to identify to build the experience. Example: Someone looking at a whole good PDP can view 'Compatible Parts' in a carousel/ta...
over 1 year ago in Configured Commerce / Catalog & Assets 5 Gathering interest

Allow customers to pay for orders using a P-Card

A common B2B use case is where customers would want to pay for orders on the website using a P-card and be able to pass information to the ERP/OM system with the order data.
over 1 year ago in Configured Commerce / Orders & Payment 0

Admin API Token Endpoint - Currently, it uses deprecated Oauth 2.0 Password grant

Admin API Token Endpoint - Currently, it uses an Oauth 2.0 Password grant. The documentation does not explicitly state this, but that is the grant type. https://docs.developers.optimizely.com/commerce/v1.2.0-b2b-commerce/reference/admin-api-archit...
over 1 year ago in Configured Commerce / API 0

Admin API V1 Password Grant deprecation and Swagger Documentation updates

Admin API Token Endpoint - Currently, it uses an Oauth 2.0 Password grant. The documentation does not explicitly state this, but that is the grant type. https://docs.developers.optimizely.com/full-stack/docs/using-the-rest-api If you look up the i...
over 1 year ago in Configured Commerce / API 0