Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Allow Image libraries to be copied down from production for Customer who have multiple stage environments

For customers who have multiple environments, Dev, Stage, Prod. currently when you copy down content from Production to the other 2 environments you cannot copy down media. This is a problem and causes us to have to have to spend time manually upd...
over 1 year ago in Configured Commerce / Technical 0

Have the stats page reflect when outlier smoothing will go in effect, through a warning message

Customer: one of our experimenters paused an experiment after 80 minutes when noticing the negative impact on Average Order Value. This was caused by some outliers. When does Optimizely starts applying the outlier smoothing? Maybe some copy around...
almost 2 years ago in Experimentation Analytics / Results Page 0

Sort 'Export data' alphabetically

As an administrator I want 'Export data' to be sorted alphabetically, so that it will be easier to find which content type to export. It is difficult to find wanted content types during an export as blocks, page templates and form elements are mix...
almost 2 years ago in Content Management / Content Manager 1

Using standard "off" variation multiple times.

This feedback is on behalf of Vistaprint. - Mauricio Acebal and Lukas Vermeer. This feedback is related to the special treatment of the standard "Off" variation. Vistaprint are happy they are capable of turning off a variation without changing tra...
almost 2 years ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

More intuitive design for managing features

I would like to add a few suggestions on behalf of Busra from Mural regarding a more intuitive design for managing features in our legacy platform: Have radio buttons instead of the "Status" drop-down menu on the Features tab Should not be able to...
almost 2 years ago in Feature Experimentation / Feature Flagging Workflows 1 Future consideration

Content Graph availability in MEA

As a Customer I want to use Content Graph in the Dubai Datacenter
almost 2 years ago in Optimizely Graph 0

User settings when not logged in with AspNetIdentity

When logging in with AD, the user settings are not available. The user is not able to set preferred language, which is inconvenient.
almost 2 years ago in Content Management / Multi-language 0

Reporting suite with access to Power BI reports

Reporting suite with access to power BI reports + the ability to have these reports embedded into the portal. There have been previous discussions around creating a reporting suite portal for customers, which will provide the customer with acces...
almost 2 years ago in Product Recommendations / Analytics / Portal 0

More Operators for Dynamic Category Rules

Currently, the operator choices are "Equals", "Is Not Equal To", and "Matches". At a very minimum, there should be a "Does Not Match". As a use case, we have a category called Pins. We want ".05in SS Pin Chrome" to be automatically added to the Pi...
almost 2 years ago in PIM 1 Gathering interest

Allow Add/Remove actions on task-level workflow edits

We'd like to be able to make updates to add/remove workflow step actions from directly on a task when editing a workflow.
over 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration