Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Enable drag+drop in the Multi-Channel Content gadget in the CMS

As a content editor/content admin, I want to be able to reorganize content in the Multi-Channel Content gadget via drag+drop for efficiency. Currently I have to cut + paste content to move it.
about 1 year ago in Content Management / Editing 0

Content Modeling: set custom validation error when using Regular Expressions

As a CMS admin, when I am defining a property on a content type and using the "Regular Expression" option to set a validation rule, I want to be able to define a custom error message (instead of the regular expression rule appearing in the validat...
about 1 year ago in Content Management / Technical 0

Move completed tasks into different campaign

My organization uses campaigns separated by line of business at the top level and then filtering down to individual executions. Sometimes, a task is not correctly placed into the appropriate line of business campaign on creation. Once that task is...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Will not implement

Map cookies to the different cookie categories

To ensure compliance we need an option to map cookies to the different cookie categories, typically necessary, functional, statistic and marketing. Cookies like EPi:NumberOfVisits and EPiStateMarker that are functionality-related needs in-built fu...
over 1 year ago in Content Management / Content Manager 0

Usage of labels

I want to know where a field is being used, whether it's on a form template, a campaign, as part of a workflow so that when a change is made, I can fully consider the impacts of that change.
over 1 year ago in Content Marketing 1 Future consideration

History on Workflows and Fields

Track history for changes made to workflows and fields
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Already exists

Versioning of assets added to 'Content' tab

It'd be great to have this as it will avoid multiple copies of older versions of Copy decks which might be misleading.
over 1 year ago in Content Management / Asset Management 0

Ability to expand the workflow panel and hide the brief pannel

This would make viewing Optimizely on a smaller screen (on a laptop rather than a large monitor) much easier
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Don't overwrite attachment from work request when selecting a campaign template

When an attachment is included in the work request and then a campaign template is applied as part of the campaign creation from the work request, don't remove the attachment.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Sort Users by Role

The ability to sort or filter users by role so I can see who the Collaborators are vs. Creators
over 1 year ago in Content Marketing 2 Future consideration