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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Will not implement
Created by Guest
Created on Nov 2, 2023

Move completed tasks into different campaign

My organization uses campaigns separated by line of business at the top level and then filtering down to individual executions. Sometimes, a task is not correctly placed into the appropriate line of business campaign on creation.

Once that task is complete, there's no way to change the campaign it's attached to, even as an admin, without unchecking the last step, changing the campaign, and checking the last step off again. Which now notifies the person who was assigned to that step that they have action on an old/completed task so it's not ideal.

  • Optimizely
    M. Md. Anisul Hoque
    Nov 2, 2023

    Thank you for the feedback! Currently, the behaviour is to ensure best practices of completing everything related to the task (including a campaign change if needed) before completing the task.