Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Ability to expand the workflow panel and hide the brief pannel

This would make viewing Optimizely on a smaller screen (on a laptop rather than a large monitor) much easier
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Don't overwrite attachment from work request when selecting a campaign template

When an attachment is included in the work request and then a campaign template is applied as part of the campaign creation from the work request, don't remove the attachment.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Sort Users by Role

The ability to sort or filter users by role so I can see who the Collaborators are vs. Creators
about 1 year ago in Content Marketing 2 Future consideration

Option to make Saved Views public in Plan module

Report module views can be made public by checking Visible, but the same is not true for saved views in the Plan module.
about 1 year ago in Content Marketing / Plan 1 Already exists

Ability to add custom briefs to Tasks created from Work Requests

Tasks created from Work Requests have locked Briefs that cannot be edited or deleted or replaced. I want to be able to select a custom brief for a Task created from a Work Request.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Add attachments field to briefs and campaigns

The ability to add the Attachment field to a custom brief and/or a Campaign
about 1 year ago in Content Marketing 0 Future consideration

Automatically update Campaign to completed once all task >workflows are marked completed.

Campaigns don't show as completed(shows as ontrack due to end date) even though the task>workflows are completed. Currently the PM team needs to manually mark all campaigns complete once all tasks are finished. Please add a function to automate...
about 1 year ago in Content Marketing 1 Already exists

MAB traffic should be reset when cloning a MAB experiment

Currently, when cloning a MAB experiment, the traffic distribution among variations will be cloned as it is in the moment of cloning. As MAB experiments do not have an option to edit the traffic distribution because of their nature, the cloned exp...
over 1 year ago in Web Experimentation / Project / Account Configuration / Settings 0 Future consideration

Remove assets from folders

As a user, I would like the ability to remove assets from folders. At the moment you can move assets to a different folder, but you can't simply remove them from a folder. The only option is to delete the asset and re-upload it to the main library.
over 1 year ago in Content Marketing / DAM/Library 2 Already exists

Workflow Capability

Currently our business has a process to set up parts in our ERP systems. We use Excel, Smartsheet, and our ERP. Then we migrate over to the PIM to capture more information. That is a difficult transition because our users are already working with ...
over 1 year ago in PIM 0