Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1764

Additional Application for my Instance

I want the ability to deploy an additional code base to run alongside my exisitng Content / Commerce app instances. This would run my deliver app developed in Next.js or other technologies.
almost 3 years ago in DXP Cloud Platform 0 Future consideration

date picker & time picker conflict with browser's suggestion list

Problem Date- and time picker menu (part of OC's UI) are covered by a list of values which are suggested by the browser (from previous inputs). Please see example for time-picker input field in attached screenshot. Solution The user interface shou...
about 1 month ago in Campaign 0

Visual compare feature in core product

We're using this add-on on Episerver World and it's very good: https://www.david-tec.com/2018/03/visual-compare-option-available-for-episerver-11/ I think it should be included in the core product so that it is available to everyone.
over 3 years ago in Content Management / Editing 2 Investigating

Rename Platform Objects

We'd like the ability to rename things like campaigns -> programs, tasks -> projects, etc. We spend a lot of time teaching new users to "decode" the platform language, and it makes it harder to drive adoption. Renaming these objecsts to use ...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

No longer able to see the database metrics/performance of the non production enviroments

since the implementation of autoscaling, https://world.optimizely.com/blogs/elias-lundmark/dates/2023/11/enhancing-database-scalability-in-dxp-cloud-services/, a side effect is that we no longer have insight in how the database is performing in th...
3 months ago in Customized Commerce / Technical 0

Exclude the hostnames in manage websites when using PaaS Portal to copy database and blobs between environments

For CMS customers that need to copy database and blobs using PaaS Portal, the environment-specific web hostnames (Admin > Config tab > Manage Websites) become overwritten. Therefore, users wishing to view content in the preproduction system ...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 5 Future consideration

Would like to use HTTP/3 at the Cloudflare layer

According to Cloudflare documentation ( https://developers.cloudflare.com/support/network/understanding-cloudflare-http2-and-http3-support/ ) HTTP/3 (uses QUIC) is supported. We would like to have this option.
over 1 year ago in DXP Cloud Platform / Traffic management 1 Future consideration

Commerce Product feed to include Stock levels

We want to prevent recommending out of stock products in emails by passing the stock levels in the feed from Commerce to Hubspot via ODP. Can this field please be captured going forward?
7 months ago in Customized Commerce / Technical 1 Gathering interest

Folder System for Optimizations

As an experimenter I would like the ability to sort my experiments and personalization campaigns into folders based on my own criteria. For my use I would have folders based on the area of the site we are testing (ie. homepage, category page, prod...
2 months ago in Web Experimentation / Other 0

Order history in a user profile

When looking at a user's profile, it would be really convenient to have an "order history" tab connected from within the Website User Profile. This would save me several steps and time by having to go outside of the platform to look. Thanks.
6 months ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest