Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 486

Ability to cc on a ticket via the supportal widget in CMP

When my team puts in support tickets, there is no option for them to CC me so that I can provide support/escalate the issue.
5 months ago in Content Marketing / Miscellaneous 0

Show both step due date and task due date on Board

At the moment we have to toggle between different views on the board during our WIPs in order to see both current steps due as well as upcoming tasks where we have step assigned to us. Would be very helpful to be able to see both on the same card.
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Campaign Workflows

We would like to have the workflows available for campaigns too (not only tasks) and if possible to set-up in the backend which workflow should be shown at campaign level, and which workflow should appear at campaigns level.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Tag assets at task level

Before sending assets to the library from a task, it would be great if you could tag them. At the moment there is an option to add fields/labels but not tags.
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Reply all for comments and tasks/campaigns

As an Optimizely user, I would like to be able to quickly and easily tag everyone in a task or campaign in the comments or "reply all" to everyone in a comment without having to @mention each person so that I can be sure everyone gets the comment ...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

I cannot link to a specific timestamp in a YouTube video

Optimizely does something to my links, such that I am unable to link directly to a specific timestamp within a YouTube video. Example: For this YouTube video (https://www.youtube.com/watch?v=7qTiT5GGm4M), I want to link to the 22 minute 0 second t...
5 months ago in Content Marketing 1 Future consideration

Location of Feedback button in CMP interferes with my workflow

The help icon blocks the view of the workflow, when sending messages, and the close/cancel link when viewing assets in full screen.
11 months ago in Content Marketing 0

Notification when adding a task in a Campaign

When adding a task in a campaign users often forget to add a start/end date to the task. It is more obvious when adding a stand alone task then from inside a campaign. Wanted: some kind of pop-up alerting not to forget to also add start/end date +...
6 months ago in Content Marketing / Notifications 0

Unlock and edit (including adding fields) task briefs created from the work requests

Currently, only admins have the ability to unlock task briefs associated with work requests. However, there are situations where form values may change after the task is created, and it would be beneficial for the creators(task owners) to have the...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Notify of Task Ownership Change

While the default task owner is the task creator, we often update the owner to reflect the project manager on the task. It would be great if, as the PM, I could get a notification when someone assigns me task ownership just like step ownership.
almost 2 years ago in Content Marketing / Notifications 0 Future consideration