Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1841

Make user/group dropdown wider in Access Rights

Under Admin/Access Rights there is a select box for selecting user/group that opens when clicking "Add User/Group". This select box is too narrow when the group names are long. This has been a problem for a long time, and it is disappointing that ...
over 2 years ago in Content Management / Editing 0

Create target groups directly in Marketing Automation editor

As a Marketer I want to be able to create a target group directly in the Marketing Automation editor so that I have similar UX workflow as in Smart Campaigns. This would comply much better the actual workflow a user has when creating an Automation.
almost 7 years ago in Campaign 0 Future consideration

Add Preview Image/Thumbnail .zip Files

Can we add a thumbnail or preview for .zip files? The current visual doesn't give any insight into what's inside.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Spire: Use package.json to allow 3rd party node modules in projects

When Spire first launched there was a mechanism to add a package.json file to the root of a blueprint’s directory and that would get picked up in the build and install any node modules from it. It didn’t work as it was supposed to and therefore wa...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Investigating

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over 2 years ago in Content Management / APIs 0

A way to prioritize personalized content.

Hello! One of our customers requested a feature which would allow prioritization of personalized blocks in a scenario where a user can belong to multiple groups. When a page has a block area that is designed to show only one block with varied cont...
over 2 years ago in Content Recommendations 0

Clinets request a way to differentiate experiment state (active, paused, archived, invalid)

This has been requested via FS swift-sdk github issues (https://github.com/optimizely/swift-sdk/issues/291) Currently SDK provides an error experimentKeyInvalid which says "Experiment key ((key)) is not in datafile. It is either invalid, paused, o...
over 2 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Creating Custom Reports should be able to have their own name and description

Currently If you create a report, and change some of the filters, when you add this report to your board you cannot modify the name or description of the report. This means that if I am using (Online Orders) any report I make, even if it is lookin...
over 2 years ago in Commerce Analytics 1 Will not consider

Preview Image for Twitter Posts

Does Welcome plan to incorporate the preview image function for Twitter posts? Currently, the right hand side preview pane in publishing tab for the Twitter widget currently does not expand to show the thumbnail preview of the URL that is pasted.
over 2 years ago in Content Marketing / Integrations 0 Future consideration

Add Default Watchers to a Workflow

The customer would like to add default watchers to a workflow, for users who are not part of the workflow but still need access. They also like the watcher notifications, but they have to remember to add themselves as watchers in order to get them.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration