Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Web Proofing on Gated Links

We would like to add gated links to our content “Add URL” section for proofing. These links are unpublished and are built on an internal site, which is gated behind a login. Since these are unpublished and are not live, we are not able to generate...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Auto-Fill Personal Info from Microsoft into Request Form

It would be great if we could link our Microsoft credentials into Welcome so that the system knows more about who has submitted a request to better be able to prioritize work. For example, we'd like to capture their title, their department, etc.
about 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Support meta fields on return order forms

As a developer I want to add custom meta fields to the return order forms, so they can be shown and edited in the Order Management UI. This is sometimes needed when a return order is to be exported to another system, along with some additional dat...
about 2 years ago in Customized Commerce / Orders 0 Gathering interest

Need Best Practice document for Search and Meta data

Many pages on our site are not searchable easily through online search or while using meta data also. We need a best practice document related to search and filling in the meta data in our content cloud so the same can be leveraged to configure th...
about 2 years ago in Content Management / Content Manager 0

Flexibility to customize dates in workflow with assigned step durations

There is additional flexibility needed with adjusting the dates on the workflows because right now there is no way to disregard the preset durations on the templated workflow.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

View All Campaign Content at the Task Level

It would improve the workflow to be able to view all related content at the task level instead of having to keep navigating to the campaign level.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Bulk Add Tags to Library Assets

I'd like to be able to add tags when uploading an image in the Library by copy pasting a bunch of them separated by commas. I am finding that when I paste keywords in as comma-separated for tags that they do not stay. (Example: Web Browser, Intern...
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

When task without an End/Due date is completed, make the Completion date the End date in Plan module

When a task is created without an End/Due date, and then it is completed, the Plan Module list view shows the End/Due date field as empty, and it cannot be edited either. It would be great if the system automatically would enter the Completion dat...
about 2 years ago in Content Marketing / Plan 0 Future consideration

Video Sitemap

We need to include video and image data to the standard sitemap, following Google recommendations We would like to include video and image data to the standard sitemap, following Google recommendations: https://developers.google.com/search/docs/ad...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Update History and Notifications for Due Date Changes from Smart Durations

When using smart workflow durations, the step due dates get changed any time someone completes a step early, which is expected. But the history tab and the email notifications that accompany the change make it look like the person who completed th...
about 2 years ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 0 Future consideration