Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Update History and Notifications for Due Date Changes from Smart Durations

When using smart workflow durations, the step due dates get changed any time someone completes a step early, which is expected. But the history tab and the email notifications that accompany the change make it look like the person who completed th...
about 2 years ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 0 Future consideration

Ability to customize the logger

Sixt has thousands of users and optimizely currently logs in unstructured manner. We would like to include some custom fields for each request that comes into our servers in order to facilitate easier logging, review and optimizely logs search. As...
about 2 years ago in Feature Experimentation / SDKs & Agent 1 Future consideration

View Related Tasks on Calendar/Timeline

We love the ‘related’ capability for tasks/events, but it’s not very visible/not visible at all on calendar/timeline view. If there could be any way to easily see these relations, it would make life a lot easier when looking at a set of tasks for ...
about 2 years ago in Content Marketing / Plan 0 Future consideration

Days of the Week in List View

We'd like to see the day of the week next to the due date in the list view. Right now, I can see if a step or task is due on, say, the 15th. But I still have to go to the calendar to know that is Wednesday.
about 2 years ago in Content Marketing / Plan 0 Future consideration

Ability to restrict visitors to submit a form once per day

Some of our Retail businesses will run campaigns where they want to allow site visitors to enter a competition via form submission, but they want to restrict entries to once per day.
about 2 years ago in Content Management / Technical 0

Task Complete Notification/Celebration

Just an idea - it would be nice to have a special notification when a project closes so we can celebrate a little. More often than not the project just end very dryly. It would be so motivating if the team could get a little accolade.
about 2 years ago in Content Marketing / Notifications 0 Future consideration

Select Tasks from Template Before Creating Campaign

Currently, when our team uses a campaign template, they don't always need all tasks included in the campaign. Because they don't have the ability to select specific tasks within the template, they create the new campaign and then delete the tasks ...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Team Dropdown in Share Modal

When using the share modal, I can search for teams to add, but I'd prefer a picklist instead. I can't always remember the names of the teams we've created, but I could pick one out from a list if presented to me.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

CMS.UI 12.10 - revert tooltip and layout changes done to properties in August

Update 1: "Improve help text" https://world.optimizely.com/documentation/Release-Notes/ReleaseNote/?releaseNoteId=CMS-22478 What I am using today All projects since 2014-ish have used this idea on displaying "Help Text" for Editors:https://talk.al...
about 2 years ago in Content Management / Technical 0

Hyperlink Logo on Brand Login Page

Can a provision be made (such as accepting a URL along with a logo) on the "Organization" page in such a way that, on our custom login page, when our logo is clicked, it will take us to our site?
about 2 years ago in Content Marketing / Miscellaneous 0 Future consideration