Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Allow users to hide or filter out expired campaigns from the list of all campaigns

For clients with lots of campaigns, it is hard to find the most relevant campaigns because expired campaigns still appear in the list. If we could hide expired campaigns, it would allow us to find the campaign we need faster.
about 2 years ago in Customized Commerce 0 Planned

FIND / ElasticSearch Config Access

Regarding FIND, is there any additional configuration options customers can readily turn on? Current selection is lesser compared to what is available with other ElasticSearch GUIs (see example attached).
about 2 years ago in Search & Navigation 0

Please add the Total Count for Graph QL Events Pagination

The TotalCount for Graph QL Events pagination is always null. Was told because this was not supported. Please support it.
about 2 years ago in Data Platform App 1

New Results Page Layout

Sharing on behalf of a customer (Simon Born of Real Digital Services GmbH) "This is a short feedback on the new layout of the Results page. While I understand the approach to make visible the prioritization of the primary metric versus the others ...
about 2 years ago in Feature Experimentation / Other 0 Future consideration

Add websockets support when using windows authentication

As it is right now, websockets are not supportet when using "Windows" as authentication scheme. It would be really good if you added support for websockets when using windows auth.
about 2 years ago in Content Management / Editing 0

Automatic summarization for content

As a client, I want summaries of my articles automatically created, so that I can entice readers to sign up or purchase.
over 4 years ago in Data Science / Editor Experience 0

Support Infrastructure-as-Code automation tools

As a developer I want to be able to authenticate to the Optimizely APIs using OAuth 2.0 Client Credentials Flow so that I can use automation tools (such as Terraform) to manage the configuration of my Optimizely account
about 2 years ago in Feature Experimentation / APIs 1 Future consideration

Extract a list of your experiments as an excel sheet without the use of an API

Extract a list of your experiments as an excel sheet without the use of an API
about 2 years ago in Experiment Collaboration and Management / Reporting 0 Investigating

Clone or copy experiment

It would be helpful to have a clone or copy functionality. This way it is much easier to setup an experiment that is similar to another one.
about 2 years ago in Feature Experimentation / Experiment Authoring 1 Already exists

Change timezones in results

According to documentation, local time is used, but this is tricky when comparing results among our colleagues based in different locations (Australia, India, Europe, US). This is not something we do very often, but would be really handy to have, ...
about 2 years ago in Experimentation Analytics / Results Page 0 Investigating