Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1906 of 1906

Allow Search Redirects to go to External sites

We would like to be able to take customer search terms (ex: jobs, careers) to go to an external job listing site. Currently Opti only allows you to direct searches within the existing platform, so that a workaround causes the user to make multiple...
about 2 years ago in Configured Commerce / Search 1 Gathering interest

Copy/Paste Fields

under setting>fields there should be the option to copy and paste existing fields. I am creating a template that involves listing all of Optimizelys products. I need two fields with this data, that can be selected by dropdown. It is quite tedio...
about 2 years ago in Content Marketing / Settings + Configuration 3 Future consideration

Eyedropper tool

My wish is to have an eyedropper tool, like in Adobe CS, for picking up text or information. I publish academic articles that contain a large number of references, so the references list/block can be extensive. I add references to the body text fr...
about 4 years ago in Content Management 0

Combining two click event into one conversion metric.

Sharing on behalf of a customer (William Bauer of Bell Media) The customer asked to add a Feature that will combine two or more click events to trigger one metric conversion. For example, on a webpage, there might be Right/Left arrows that would c...
about 2 years ago in Experimentation Analytics / Other 1 Future consideration

Ability to add order notes in the cart detail page

It would be helpful if the Customer Agents could add additional notes at the cart level when they are building a customer's cart. This would need to be saved in the PO.
about 4 years ago in Customized Commerce / Customer Services 1 Already exists

Permissions Structure

As a security administrator, I need to be able to assign a support role that has production rights only, but no rights to pre-production environments. This is to keep in line with PCI DSS requirements for separation of duties whereby developers do...
about 2 years ago in Product Recommendations / Technical 0

Sales Manager role needs to easily see RFQ's that are pending for their team

The sales manager role has the potential to be an awesome feature. The problem is currently the sales manager has to toggle between customer accounts. A real world example. We have a sales director. She has one global account manager that reports ...
about 2 years ago in Customized Commerce / Customer Services 0 Gathering interest

Creating on-brand creative assets

Right now, when we use Frontify, we can set up a template for our social images, blog banners etc, that allows our brand team to specify where a text and image should go, and then create assets that way. In CMP, you can only upload, crop and resiz...
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Adding a wiki to collections

We currently use frontify as a DAM, and that allows us to create not just a library of assets to download, but also add text and embeds as a way to explain brand guidelines, writing styles etc. We'd like a similar feature in Library, where we can ...
about 2 years ago in Content Marketing / DAM/Library 3 Future consideration

Normalizing metrics

Groupon experimenters are looking for ways to normalize certain metrics. We need to have an ability to change the denominator for each metric. e.g Deal View CTR (deal view/total unique impressions) Session CVR (units/session) Deal Purchase CVR (Un...
about 2 years ago in Feature Experimentation / Other 0 Future consideration