Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Values in the Date fields differ per time zone (CMP)

We have experienced an unexpected behaviour of the Date types of fields: When a person sitting e.g. in Singapore sets up the publishing date or approval date in CMP for 10 June, it will show up as 9 June for users in Europe We understand this migh...
2 months ago in Content Marketing / CMS + CMP Publishing 0

Support importing / exporting >2GB data

When developing new sites and features using the CMS, it's occasionally useful to export multiple GBs of new and changed content and assets from a staging environment and import everything to production along with an updated codebase.
5 months ago in Content Management / Technical 0

Would like to use HTTP/3 at the Cloudflare layer

According to Cloudflare documentation ( https://developers.cloudflare.com/support/network/understanding-cloudflare-http2-and-http3-support/ ) HTTP/3 (uses QUIC) is supported. We would like to have this option.
over 1 year ago in DXP Cloud Platform / Traffic management 1 Future consideration

Allow custom local hostnames for Opti ID CMS integration

Currently, in order to test Opti ID integration with Optimizely CMS in a local development environment, you must use https://localhost:5000 as the host URL. Custom hostnames are not allowed, and you will get an error message back from Opti ID if y...
4 months ago in Opti ID 4

Move "My Assignments" to the homepae

The current homepage does not show priorities or make it easy to see what work is due soon or overdue, we have to rely on the "my assignments" section. It would be very helpful to have this view on the homepage as a tab.
9 months ago in Content Management / Content Manager 0

Exclude the hostnames in manage websites when using PaaS Portal to copy database and blobs between environments

For CMS customers that need to copy database and blobs using PaaS Portal, the environment-specific web hostnames (Admin > Config tab > Manage Websites) become overwritten. Therefore, users wishing to view content in the preproduction system ...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 5 Future consideration

A true unpublish option or the ability to schedule the end of expiration

A true unpublish option would be a huge asset to the CMS. If that's not possible (or at least not possible soon), then the ability to schedule an end to expiration should work. It might sound like a small thing, but being able to unpublish and the...
6 months ago in Content Management / Content Manager 0

Hierarchical appsettings support for 'Manage app settings'

After trying out the new 'Manage app settings' feature in the DXP portal. Not sure if hierarchical named app settings are supported. Due to the app setting name input field not allowing the separator '__' (double underscores). (See .NET 6 environm...
over 1 year ago in DXP Cloud Platform 2 Already exists

When searching by Brand, attributes and filters cannot be sorted

When searching by the Brand on the website, the Filters need to be sorted and ordered. Where do we go to do that?
about 1 month ago in Configured Commerce / Catalog & Assets 2 Gathering interest

Content Field on Product Detail Page Should be Controlled by CSS

In configured commerce, go to: Admin Console > Catalog > Products, then select a product and go to the "Content" area. There is a rich text editor field for adding product description/detail info. This editor gives the option to change fonts...
about 1 month ago in Configured Commerce / Catalog & Assets 1 Investigating