Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1852

Streaming Datafiles

Offer an option to consume datafiles immediately when updated via websocket or other streaming architecture. This would enable faster updates to flags and bring us into parity with competitors.
over 3 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Roku SDK

No description provided
over 3 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Provide clarity if a block exists in the language version an editor is working in

We have recently changed to version Optimizely 12.13.1. When creating a new language version of a page using "Duplicate content" it is not clear any longer if a block used on the page (e.g. in the Teaser field) exists in the new language version o...
almost 2 years ago in Content Management / Editing 0

Make the icons for table editing clearer

The icons appearing when editing a table (i.e. icons for e.g. adding/deletíng a row or column) in Optimizely 12.13.1 are not as clear as in Optimizely 11. I think it might be due to a thicker line width that makes the icons less sharp. Suggest the...
almost 2 years ago in Content Management / Editing 0

Make the popup window for special characters larger

With our recent upgrade to Optimizely 12.13.1, I now need to scroll in the popup window to find my commonly used special characters. Suggest a wider/higher popup window to make more special characters visible directly when the popup window is opened.
almost 2 years ago in Content Management / Editing 0

Ability to restrict "Access to DXP management portals" form to administrators only for a specific domain so that it can be logged in their Service Desk first

No description provided
almost 2 years ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Enhance Access to DXP management portals form - Add free text Purpose field, and text box for Ticket Number to capture reason for requesting access to Production

No description provided
almost 2 years ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Add option to conditionally forward forms

Working with EPI forms works fine and they are very flexible to set up. One of the thinsg I am missing is an option to send a form based on a certain condition/selection in the form. For example "If #country = "US", "info@whatever.com", "us@whatev...
over 3 years ago in Content Management / Technical 1

Add Collaborators API

I'd like to suggest opening up a collaborators API to allow for the management of internal user/collaborator accounts via API calls
almost 2 years ago in Web Experimentation / APIs 1 Already exists

Check outlier filtering on by default

It would be helpful to have outlier filtering for revenue checked by default. This is the situation that is most common, as having outliers removed has more value than data with outliers in it.
almost 2 years ago in Experimentation Analytics / Metrics Setup 0