Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1796

Website annotations - snapshot view

We have had issues surrounding the comment/annotation locations for websites not being found, and thus unable to reliably discern where on the page that user made the comment. We submitted a support ticket and found that it is due to them being ti...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Display the "mapped to commerce" field values for system properties

The system properties aren't showing the "mapped to commerce" values -- specifically product number, product title, url segment, deactivate on. It's frustrating not being able to click them or view what it is mapped to. It makes it appear like the...
over 3 years ago in PIM 2 Gathering interest

Make it possible to opt-out of epi-image-editor and image plugin selectors in TinyMCE

Currently the TinyMCE plugins epi-image-editor and image activate (and highlights) for every img -tag in the editor. As an addon developer it would be nice to be able opt out of this behavior, without having to disable the existing plugins, to all...
over 1 year ago in Integrations 0

Videos

Instead of showing videos at bottom of PDP page in the tabs, allow videos to be included in the image area at top of page. One of your customer also asked to be able to see multiple images and videos in the product listing page. This could be a ni...
over 3 years ago in Configured Commerce / Catalog & Assets 0 Gathering interest

Access to the Insite.Core.TestHelpers project

As a partner developer, I would like to have access to the very useful Insite.Core.TestHelpers project to help us implement more unit tests for our solutions. That project has a lot of unit test utilities. Having access to these utility classes wo...
over 1 year ago in Configured Commerce / Technical 0

Search By Workflow Type

i am looking for examples of a certain campaign. Is it possible to search Welcome by Workflow type please? Eg. paid media workflow, or email campaign workflow?
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Already exists

Veeva Task Names from Welcome

When creating an asset in Welcome and syncing it to Veeva, use the task name from Welcome, not the filename of the asset.
over 1 year ago in Content Marketing / Integrations 0 Future consideration

Grammarly Plug-in for Rich Content Editors

There are a few non-English speaking content editors on the client team that are expressing interest in having a Grammarly plug-in built into the editor to avoid copy/paste!
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Better graph support

Instead of only having parent-child relation, Content Graph should support graph relation model. e.g. enabling querying “hotel” content items by Country, even though hotels are only related to cities.
over 1 year ago in Optimizely Graph 0

Streaming Datafiles

Offer an option to consume datafiles immediately when updated via websocket or other streaming architecture. This would enable faster updates to flags and bring us into parity with competitors.
over 3 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration