Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Support or Access to Create Stored Log Queries on Preproduction and Production Environments

As a performance engineer, I need either support or access to create Stored Log Queries on our preproduction and production environments. Currently, we have minimal functionality and rights to create these queries in our staging application insigh...
4 months ago in DXP Cloud Platform / Performance reporting 0 Future consideration

Expiration of the Content Graph preview token

Users used to share a link with a preview token and when other users hit it, it's already expired. The time for the preview token is 5 minutes and it cant be changed. Even if we add all the users within the cms so they have access to view previews...
3 months ago in Optimizely Graph 1

Taxonomy Hierarchy

Our taxonomy is very big - some labels could have thousands of options. We'd like a better way to organize it, as there is a hierarchy to the way things fit into verticals, product lines, products, etc. We want to ensure users only see relevant va...
about 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Task async/await support for scheduled jobs

The scheduled jobs are executed as tasks by the scheduled job executor (IScheduledJobExecutor). However the Execute method that is required to create and run a custom job does not support return type Task or Task<T> and therefore the async/a...
over 3 years ago in Content Management / Technical 2 Future consideration

Allow sorting of catalog nodes

As a product catalog editor I would like to be able to sort catalog nodes, in the same way as I can sort catalog entries (click on Sort Mode). This is a common request we get from customers.
almost 2 years ago in Customized Commerce / Catalogs 4 Future consideration

Performs a rolling restart of App Service instances via the PASS portal

Could you please consider to add "Rolling Restarts" option under the "Troubleshoot" section of the PaaS portal, so that we can perform a rolling restart of App Service instances ourselves.
over 3 years ago in DXP Cloud Platform / Code deployment 8 Already exists

Visual compare feature in core product

We're using this add-on on Episerver World and it's very good: https://www.david-tec.com/2018/03/visual-compare-option-available-for-episerver-11/ I think it should be included in the core product so that it is available to everyone.
almost 4 years ago in Content Management / Editing 2 Investigating

Replicate the DXP environment locally using Docker

We are looking into setting up a "DXP like environment" using docker. Looking through the log files in the paasportal, I can se that the website app is turned into a docker image and hosted in an Azure container registry [myenv].azurecr.io. It wou...
10 months ago in DXP Cloud Platform / Infrastructure mgmt. 0

Automatic tracking of page redirects

When moving a page in the page hierarchy or changing the url slug the CMS should give me the option to add a redirect record that could be used to issue an appropriate redirect from the frontend. Redirect records should be queryable from Optimizel...
5 months ago in Content Management 0

Auto Maintenance Page when origin server is not reachable

It will be good to have a maintenance page or custom error page automatically put up when origin server is not reachable e.g. 403, 502, 503 error response. So that user are not just seeing a generic error page which may impact business image.
over 1 year ago in DXP Cloud Platform / Traffic management 3 Future consideration