Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1615 of 1615

"Exclude" from Results using the Segment dropdown (instead of only being able to "include")

Hi! It would be nice to be able to use the "Segment"-dropdown in the "Results"-view of an experiment/campaign in such a way that we're able to choose certain items/options on which to exclude/filter from the results. At this moment, it is only pos...
about 2 years ago in Experimentation Analytics / Results Page 3 Investigating

Filter active audiences on GET Audiences API & Remove an audience

Hi! As an Optimizely editor, it would be nice to be able to remove an audience. Archiving is not enough, as archived audiences are also returned in the GET Audiences API (see https://library.optimizely.com/docs/api/app/v2/index.html#operation/list...
about 2 years ago in Web Experimentation / APIs 4 Future consideration

CacheEvictionPolicy with masterkey dependency to content version makes edit mode broken for that IContent

To make a simple showcase, imagine the following code for caching a friendly URL for a page. CacheManager.Insert ($"GetFriendlyUrl({contentLink.ID})", contentLink.GetFriendlyURL(), new CacheEvictionPolicy (TimeSpan.FromDays(1), CacheTimeoutType.Ab...
about 2 years ago in Content Management / Technical 3 Already exists

Payment plugin with task async methods

As a Systems Integrator I want to be able to implement an asynchronous payment plugin instead of the current synchronous payment plugin. It could maybe just be a new interface to implement (IPaymentPluginAsync) where the main method returns a Task...
about 2 years ago in Customized Commerce / Payment 1 Gathering interest

Add Card Counts for Rows in Board View

As a user, I can see the count of cards next to each column name in the board view. I would like to see the same style of information on the rows, especially when using "group by".
about 2 years ago in Content Marketing / Plan 0 Future consideration

Unable to move multiple pages into hierarchy tree

We found the CMS system doesn't allow you to move multiple pages into the hierarchy tree, the only way is to move them one by one, which is very tedious and time-consuming. The only way is to write a custom class and archive them based on date cre...
about 2 years ago in Content Management / Editing 2 Investigating

Allow Out of Sequence Workflow Step Due Dates

Often, we want to change the due date of a single step on the fly, but we're blocked if that due date means the steps end up out of order. Could the system alert the user that the steps may be out of date order with their update, but not prevent t...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Allow form fields to be stored in a shared folder without breaking the mapping to Marketing Automation (i.e. Salesforce)

We want to maintain a list of shared form fields without breaking the mapping of the field into the Marketing Automation database (i.e. First name field mapped into Salesforce First name field). At the moment we have to set up fields like "First n...
about 2 years ago in Content Management / Forms 0

Apply roles and permissions to projects

As a content editor, I want to be able to set roles and permissions against projects. We want to publish multiple items at once but cannot use "projects" for these as everyone sees all projects. We are a publicly listed company and some of the con...
about 2 years ago in Content Management / Collaboration & Approval 0

Improve user experience for editors when switching from one site to another

At the moment, when a logged in editor switches from one site (Site A) to another (Site B), where she/he has access to, the user is forced to re-log-in to Site B, and the entire CMS is re-loaded, which takes a long time. The current user experienc...
about 2 years ago in Content Management / Multi-site 0 Investigating