Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 1573 of 1573

New feature request for Square Payment gateway

This is a request to include Square payment gateway option on Optimizely platform.
almost 2 years ago in Configured Commerce / Integration 0 Gathering interest

Vertex Tax implementation need an option to "Post tax on Order Submit"

Recently we found that the Vertex tax implementation do not have an option to restrict posting the tax on Order submit. This option is available for the Avalara. Generally thx get submited to the Vertex later in the Order fulfilment process in ERP...
almost 2 years ago in Configured Commerce / Integration 1 Will not consider

Refresh Published Products Job Batching

From my experience with one of our clients, the PIM: Refresh Published Products job regularly has an issue at some point while pulling in 100k+ products. When it does die at some point during that pull, its extremely frustrating to invest another ...
almost 2 years ago in PIM 5 Gathering interest

Enable SFTP for system integratoin

In some cases there is limited options to change the behaviour of the systems we integrate to, one case is integration with the ERP JDEdwards. For various reasons, we are not able to integrate in any other way than to use simple flat file exchange...
almost 2 years ago in Customized Commerce / Technical 1 Gathering interest

Bounce/exit metrics in Optimizely Full Stack

Bounce and exit rate are key metrics for our business, as they often reach statistical significance and are crucial for us as an indication of experiment performance. At present, these metrics are only available in the Optimizely Web product and n...
almost 2 years ago in Feature Experimentation / Other 1 Future consideration

Filter by 'Tasks I have been @-Mentioned In'

We have various users who are not specifically assigned to a task, however are @mentioned somewhere in the comments of the workflow or the content itself and therefore need to review. They would like to be able to easily view all of these tasks th...
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Wordpress Integration - Support Gutenberg Editor

Gutenberg editor is activated by default on Wordpress new versions which means most client use it in one way or another. We need to support it in order to integrate.
almost 2 years ago in Content Marketing / Integrations 0 Investigating

Wordpress Integration - Support Advanced Custom FIelds

Advanced custom field allows for better taxonomy inside Wordpress and is a readily available plugin often used by clients. Our metadata mapping does not work via our current integration if the client is using the this plugin.
almost 2 years ago in Content Marketing / Integrations 0 Planned

Allow the user to select multiple attribute values for a given attribute

There are occasions where a user may want to select more than one value for an attribute when filtering. 1) They may be open to various options (in which case selecting multiple options allows them to easily compare price and availability). 2) The...
almost 2 years ago in Search & Navigation 0

Supporting Custom Javascript or some inbuilt functions in the Audience Builder

We would like to be able to perform some minimal data manipulation before matching when creating audiences. Either supporting custom javascript in Audience Builder in the Full Stack version, or accommodating common Javascript or optimizely custom ...
almost 2 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration