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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1776

Rearrange abandon cart touchpoints

I should be able to rearrange my abandon cart touchpoints without having to delete or pause touchpoints or start an entirely new campaign. I have an MMS touchpoint i want to move from the last position to the second touchpoint and i cant do it.
about 1 year ago in Data Platform App 0

Allow to add Content in a fixed workflow even when not assigned to the current step

Since the publishing process is not always linear and the assets in Content tab need to be updated also by users not assigned to the current step, it would be very helpful to enable to do so. At the moment, not assigned users see the "Add asset" o...
about 1 year ago in Content Marketing 1 Will not implement

Ability to write fraction with the horizontal line between two values

We'd like to write fractions in the text editor in the attached file format. But in our text editor, it's not possible to write format using the horizontal line between two values. At the moment they use the versions of the formula you have "y=k/x...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Enable drag & drop on collection of OptionItems

It will be nice to enable sorting by drag and drop on collection of OptionItem in CMS forms. There is a option to move up and move down by one place, but where the list is too big, that takes so much time for it. There is an option to reorder tabl...
over 3 years ago in Content Management 0

Sort All Columns in Plan Module

I really need to be able to sort ANY column in List View. Right now, only a few are sortable, which means I have to export the view and then sort in Excel if I want to arrange my data. It's frustrating and time consuming to have to leave the platf...
over 2 years ago in Content Marketing / Plan 0 Future consideration

Workflow approval

Clients wants to be able to have an approval workflow before a flag or test is started. They do this because they want to ensure that someone needs to get approval before changing the configuration of a flag to ensure a second pair of eyes before ...
over 3 years ago in Feature Experimentation 0 Future consideration

Ability to customize the board view.

Additional features such as- Reduce task card size Add more columns ((Backlog, Pending/On-Hold/Waiting for Approval, Blocked) Full Screen view (for better daily scrums) would make the board view simpler & detailed to reduce the scrolls for ef...
about 1 year ago in Content Marketing 1 Future consideration

Time Tracking enabled should enabled by default when creating new workflow steps

Currently, we create the workflow steps, save it as template, edit the template to enable time tracking and then remove and re-add the workflow template for that Task. it's very tedious work and having the option to enable time tracking from the s...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2 Future consideration

Customize Email Notifications

The ability to enable/disable/customize when and what email notifications are sent
about 1 year ago in Content Management / Personalization 0

Need to grey-out/disable reorder button

Commerce->Order Mangement->Orders->(choosing an order)->REORDER We need to disable/grey-out that reorder option so if the user tries to click on reorder button, no action should take place. It must be disabled.
about 1 year ago in Customized Commerce / Orders 1 Gathering interest