Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Unable to segment archives experiment results

I recently realized that once experiments are archived you can no longer unarchive them. Optimizely results page currently prevents you from using segments on the results of archived experiments and you also can't unarchive experiments to apply se...
over 1 year ago in Experimentation Analytics / Results Page 0 Shipped

Connector support for synchronize data to Content Graph

We need to add additional content to the Graph, and build references between CMS content and additional content.
over 1 year ago in Optimizely Graph 0 Shipped

Stand-alone Content Graph

The Graph should be available to all Optimizely customers on SaaS, PaaS or self-hosted.
over 1 year ago in Optimizely Graph 0 Shipped

Clearly note tasks with overdue steps from campaign view

When you are looking at the tasks in a campaign is quite easy to see if a task is overdue (or incomplete past its due date), but its not as easy to find if a task has an overdue step. The campaign status bar will show that X% of steps are overdue ...
over 1 year ago in Content Marketing / Plan 2 Shipped

Support for InVision URLs

I see that we can add Figma URLs to the content tab, but our team uses InVision App. We would like to use them the same way.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Shipped

Choose "Approved Assets" for Request from Task

When I complete a task that came from a work request, all assets go back to the requester. I'd love the ability to choose, just as we do for the library. Not all assets are actually right for the requester audience.
over 1 year ago in Content Marketing / Requests 1 Shipped

Extend list of recent deployments in PAAS Portal with a "show more" option

As a web developer I want to be able to see all past deployments so that I can inform my client of deployment in any period, resulting in a well-informed, satisfied client.
over 3 years ago in DXP Cloud Platform / Code deployment 2 Shipped

Archive Work Request

Our work request list is getting very long, and we'd like to clean it up. Right now, you can mark a request as completed, but there's no way to archive it. Ideally, we'd archive everything at the end of the year so that we can better keep track of...
almost 2 years ago in Content Marketing / Requests 1 Shipped

Add Async/Await APIs to avoid thread pool exhaustion

Multiple interfaces within the product are forcing clients and partners to abandon proper async/await implementations because the product does not implement async itself. This means that even if solutions properly implement async, they will eventu...
almost 4 years ago in Search & Navigation 2 Shipped

Add description to archived experiment

Vodafone Ziggo - We visit our archived experiments often, and it is difficult to understand why certain experiments were built. in order to find out, you have to go into results and edit the experiment, and do some research. It would be helpful if...
almost 2 years ago in Web Experimentation / Other 1 Shipped