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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Shipped
Categories Plan
Created by Guest
Created on Feb 13, 2023

Clearly note tasks with overdue steps from campaign view

When you are looking at the tasks in a campaign is quite easy to see if a task is overdue (or incomplete past its due date), but its not as easy to find if a task has an overdue step.

The campaign status bar will show that X% of steps are overdue but without adding the Step Due Date column and sorting by that, there is no visual indicator of which tasks have steps that are behind.

  • Optimizely
    Brittany Hall
    Reply
    |
    Mar 20, 2023

    Good news - this is available now! Find the new filter under "Task Status = Tasks with overdue steps"

  • Optimizely
    Brittany Hall
    Reply
    |
    Feb 13, 2023

    This is great feedback, and a known issue. Luickly, the team is working on a solution right now!

    We're adding a Task Status filter to identify tasks with overdue steps (signaling one or more step on the task is overdue, regardless of overall task due date). That filter will be separate from overdue tasks (in which the overall task due date has lapsed).

    This filter will be available anywhere you find task filters today - including within the Campaign's Activities tab. Keep an eye out for the improvement in an upcoming release!