Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1737

Reporting when making updates/changes to system

If we need to make updates to campaign structure or fields/labels, reporting becomes extremely difficult and threatens our data integrity for anything in the system. For instance, if we integrate two work request forms, we have to inactive one and...
12 months ago in Content Management / Reporting 0

Visible Alert/Warning When Site Logs User Out

Per PCI compliance, eCommerce websites must log the user out after a specified period of time of inactivity. However, when B2B Cloud does this, it only logs the user out in the background, leading users to believe they are still logged in. This ca...
almost 2 years ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Surprise Logout

Web Users are logged out with no warning. Their pricing changes to Guest pricing and they loose access to some of our products. I sure would like to see a window that says “You were Signed off” with the option to single click to sign back in and c...
almost 3 years ago in Configured Commerce / Misc. 2 Gathering interest

Custom components search in the CMS

Search (EPI FIND) does not seem to be working when we try to search the contents in the asset pane. See attached screenshots. Can we have the option to add custom components search in the CMS, please?
almost 3 years ago in Content Management / Content Manager 0

Include PDF on order confirmation email

Most of our customers print out a copy of their order confirmation for their records. The HTML confirmation doesn't isn't always printer friendly depending on their email software. It would be great if we could include a pdf copy of the order on t...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

DAM + CMS

We need a better integration between CMS and DAM.
almost 1 year ago in Content Marketing / DAM/Library 0 Investigating

CMS + FX

We need an integration between FX and CMS similar to the one Contentful has but better.
almost 1 year ago in Feature Experimentation / Experiment Authoring 0 Investigating

Bitly support

When creating a landing page through CMP, we would like to bring common actions into the platform which currently involve a lot of copy-paste work. We often have to create shortlinks for campaigns/pages we attach to tasks in CMP. Would be great if...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Comment on Tasks from Board View

Allowing users to comment on task directly from the board view would save a ton of time during daily standups. Right now, we have to click into each card and open the related object in order to make a comment.
almost 2 years ago in Content Marketing / Plan 0 Investigating

Create Ad-Hoc Teams

Teams seem very concrete and formal, and visible across the whole instance. If you can’t assign multiple people to a step, it would be good to make smaller project teams ad-hoc, so that duos/trios of people can work on specific steps. Perhaps ad h...
almost 2 years ago in Content Marketing / Miscellaneous 0 Future consideration