Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 1776

A tool that would flag certain words in content. Our legal team has a list of 50 terms we can't use and it would be nice to auto flag them for deletion.

Our legal team has a list of 50 terms we can't use, and it would be nice to auto-flag them for deletion.
22 days ago in Content Marketing / Requests 0

Possibility to have a Stage-environment for OptiPIM

Hello!As an E-commerce Manager of a business currently creating a new Online Store using Configured Commerce and OptiPIM I just recently found out that there is no stage-environment for the OptiPIM. Is this in the pipeline to create from Optimizel...
about 1 month ago in PIM 0

Sales representative's user shouldn't need Customers Assigned to activate their accounts

As an [Implementer/User admin] I want to be able to Activate Sales Representative Users without assigning them User Customers. They are assigned through the Primary Sales Rep field of the customer, not through the Users Customers assignment. Right...
2 months ago in Configured Commerce / Users, Permissions & Security 0 Investigating

Exclude Products from Promotions

Creating promotions that apply to a category, product group or the entire catalog is not possible of certain products are set as "Not Equals" in the rule manager. We should be able to exclude products from promotion so that the user can still rece...
23 days ago in Configured Commerce / Marketing & Promotions 1 Investigating

Hello Team, I am using Marketo connector, for sending data to Marketo through epi forms. I want to send email if any data is not passing through Marketo. How can I do that. Please let me know if any suggestions.

Unfortunately, I check the code further, but customizing code to send email if any data is not passing through Marketo is complicated and when customizing it, it might cause another issues in the future.
23 days ago in Product Recommendations / Email Personalization 0

CMS Editor - Allowed Types - Restriction Info

In the CMS Editor, when a content area has AllowedTypes specified, it always lists types that are not allowed in the hint text. However, the list that's not allowed is not complete. We expect the only the types that are allowed to be listed. Examp...
3 months ago in Content Management / Editing 0

Process the line level properties in Service API requests

Currently Service API doesn't allow to migrate the line item level properties if you import orders (by calling '/episerverapi/commerce/orders' endpoint). It seems like pretty important ability on a par with order/shipment level custom properties. ...
over 2 years ago in Customized Commerce / Technical 2 Gathering interest

Email notification customization

We would like to be able to customize the information sent out in Welcome notification emails. he important information does not show up until the end of the subject and it would be quicker for someone to understand the action that needs to be tak...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

There isn’t any visual hierarchy in the workflow -- we would like to color code

There isn’t any visual hierarchy in the workflow. You have to open up a task to see if there is a sub-task to get any kind of hierarchy. If tasks were color colored, or something else it would be easier to read and understand what it what. It’s mo...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

API for DXP environment restart

Currently you can restart an environment only manually from Optimizely paasportal.We would need an API for restarting environments, which would be a more modern way of doing things and it would allow a better automation for managing environments.
25 days ago in DXP Cloud Platform 0