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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Host preview.js on optimizely.com

Preview Mode uses a file called preview.js which is hosted on amazonaws.com Content Security Policies are starting to be enforced and it is not preferrable to whitelist non-Optimizely managed domains. Therefore it would be better suited to move pr...
over 2 years ago in Web Experimentation / QA 0 Shipped

When you create a new flag rule it should not default to ON

Currently, as soon as the rule is created, it's ON, even though in many cases, it's not completely ready/configured yet, and needs more adjustments before it should be enabled. So the current workaround when creating a Rule is to pull down the sli...
over 2 years ago in Feature Experimentation 1 Shipped

As a search relevancy engineer, we need to have ElasticSearch Explain Parameter available to understand the relevancy scoring details and relate that to how we should configure the business boosting logic for better search results.

The ElasticSearch Explain parameter was available prior to the latest EpiFind upgrade. For this past year, without this parameter being available, it left us with no tool to understand the search relevancy and no solution to better configure searc...
over 2 years ago in Search & Navigation 4 Shipped

Creative Asset/Content Templates

We would like to be able to upload/create templates for creative assets. The reason for this is so that we can govern creative content whilst maintaining all history and versioning, comment capability and so on. We would use this for email templat...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Shipped

Change TLS ciphers

As a web administrator, I want the ability to disable certain cipher suites in the TLS protocol
over 2 years ago in DXP Cloud Platform 2 Shipped

Search data export and reporting

The data in search and navigation on most popular searches and searches without hits is extremely valuable, but very difficult to share with others in the business that do not use Optimizely. Please provide an export tool and a regular email repor...
over 2 years ago in Search & Navigation 8 Shipped

Auto-Save 'Teams' Settings

When you are creating a team, you will notice that clicking anywhere outside the dimensions of the selection box forces it to go away and your prior selections do not get saved. So coming up with some sort of auto-save functionality will do wonder...
over 2 years ago in Content Marketing / Settings + Configuration 1 Shipped

Use v2.x of ImageSharp in CMS 12

Allow v2+ of SixLabors.ImageSharp to be used. Version 2.0 of that library was recently released, and it has support for converting images to WebP format. But EPiServer.CMS.Core has a dependency to SixLabors.ImageSharp (≥ 1.0.3 && < 2.0.0)
over 2 years ago in Content Management / Technical 1 Shipped

Reorder Files in the Content Tab

We'd like to be able to re-order files in the content tab so that we can keep like files together. For example - in a recent task, French and English files were uploaded for review, so when English design & final files were added they bookende...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 2 Shipped

Use O365 Files in Welcome

We currently create all of our design briefs and proofs in a Word document, which we then save in Sharepoint. We'd like to have them in Welcome, but we're much more comfortable working in Word since we can use reviews, comments, and track changes ...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped