Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add 'Select All' and 'Download' Buttons in Collections Tab in Library

It would be great if we could select all and then download everything in a collection at one time. We are using collections to put together "packets" for our sales team, and they often use them in the field when they aren't online. Downloading is ...
over 2 years ago in Content Marketing / DAM/Library 0 Shipped

Friendly url beginning to files in contentassets folder

I would like Optimizely CMS to have a friendly url beginning of links to documents in contentassets. The use case is if you for example have an internal search engine that crawls your site. Then you can’t control it by url-stems as all will be the...
over 2 years ago in Content Management 1 Shipped

On-Hold Status for Work Requests

There are times when someone submits a request and, while we want to complete the request, we are unable to do so at that time. Putting it on hold would allow the submitter better visibility into our plans.
over 2 years ago in Content Marketing / Requests 0 Shipped

Create/Add a Folder within a Collection

The customer is hoping to have a Collection folder that would house all certain departments' branding assets. So within the one Collection folder, there would be a “Photos” folder, then a folder for “social media graphics”, then a folder for “Powe...
over 2 years ago in Content Marketing / DAM/Library 0 Shipped

Add support for Websockets by default for new environments

I noticed that DXP environment doesn't turn on Websockets on webapps by default. Would be a good thing to add to checklist for DXP peeps to avoid costly support issues since it can only be turned on in preprod and prod by Optimizely. If not enable...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Shipped

Email Widget Editor - Add Sale Attributes for Preview

For a client setting up Email Product Recs widgets, one of the most common and most basic tasks is to set up rules for formatting UnitPrice and SalePrice for products that are on sale (reduced price). But the widget preview in style editor doesn't...
over 2 years ago in Product Recommendations / Email Personalization / Portal 1 Shipped

Support for Cloudflare Image Resizing

A lot of solutions we use require and image resizing implementation to improve performance upon our sites. These solutions require installing third-party plugins and updating image urls with querystring parameters. The resizing of these images hap...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 10 Shipped

Single link solution for Episerver pages with simple URL

Currently all Episerver pages with a simple URL have two page URLs, the full page URL and the simple URL. Ideally all pages would only have one URL, and the full URL would redirect permanently to the simple URL. The issue with two URLs is that som...
over 2 years ago in Content Management / Technical 1 Shipped

Generic Recommendations with 'Do Not Track' enabled

When a customer currently disables cookies or has enabled 'Do Not Track' online the personalization engine does not return any results to the website meaning an empty space is displayed. We would like generic recommendations to be returned to the ...
about 3 years ago in Product Recommendations / Technical 1 Shipped

Extend list of recent deployments in PAAS Portal with a "show more" option

As a web developer I want to be able to see all past deployments so that I can inform my client of deployment in any period, resulting in a well-informed, satisfied client.
about 3 years ago in DXP Cloud Platform / Code deployment 2 Shipped