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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Generic Recommendations with 'Do Not Track' enabled

When a customer currently disables cookies or has enabled 'Do Not Track' online the personalization engine does not return any results to the website meaning an empty space is displayed. We would like generic recommendations to be returned to the ...
almost 3 years ago in Product Recommendations / Technical 1 Shipped

Extend list of recent deployments in PAAS Portal with a "show more" option

As a web developer I want to be able to see all past deployments so that I can inform my client of deployment in any period, resulting in a well-informed, satisfied client.
almost 3 years ago in DXP Cloud Platform / Code deployment 2 Shipped

Make it harder to accidentally restart Production

I regularly use PaaS Portal for routine tasks in the Production environment, including DB exports, CDN cache flushes, and application log monitoring. When I click on the Troubleshoot tab, then the first item that appears is the "Restart Site" sect...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Shipped

Add a Cloudflare Log/Simulate Firewall Rule

By default, the Cloudflare WAF only shows analytics for requests caught by Firewall rules. It would be helpful if a Cloudflare Firewall Rule was configured to Log/Simulate requests flowing through Cloudflare. This type of rule would make it possib...
almost 3 years ago in DXP Cloud Platform / Telemetry 1 Shipped

Sharing dashboards in Application Insights

We see the need of sharing a customized dashboard in Application Insights. We can create and clone dashboards, but not sharing the ones we have created.
almost 3 years ago in DXP Cloud Platform / Identities and accounts 2 Shipped

Upload personalized attachments with sendtransactionmail endpoint

As a developer I want to trigger transactional emails with personalized attachments using a single REST API call. Right now personalized attachments can only be uploaded via HTTP API in a seperate call. It's inconvenient to implement 2 APIs and al...
almost 3 years ago in Campaign 0 Shipped

CTA button not rendering simple address links

CTA button is not displaying “Simple address” of the page, instead its showing “Name in Url”.
almost 3 years ago in Content Management / Technical 2 Shipped

LanguageManager - translate page including blocks

Improvement #1 As an editor I would like to be able to translate a page by duplicating the master language content AND automatically also get the referenced blocks translated. The result today is that only the properties on the page are translated...
about 3 years ago in Content Management / Multi-language 0 Shipped

WCAG 2.1 compliant EpiServer Forms

Current version of EpiServer Forms is not WCAG 2.1 compliant. By raising the level of EpiServer Forms to comply with WCAG 2.1, we ensure that these forms meet the minimum requirements for government agencies in the EU. Today, municipalities, autho...
about 3 years ago in Content Management / Forms 12 Shipped

webhook for spam-complaint events

Why are spam-complaints such an impactful recipient interaction? building and maintaining a strong sender reputation requires close monitoring and analysis of spam complaints campaign performance reporting needs to take every single spam-complaint...
about 3 years ago in Campaign 1 Shipped