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We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Shipped
Created by Guest
Created on Dec 10, 2021

Add support for Websockets by default for new environments

I noticed that DXP environment doesn't turn on Websockets on webapps by default. Would be a good thing to add to checklist for DXP peeps to avoid costly support issues since it can only be turned on in preprod and prod by Optimizely. If not enabled it will give an error prompt in edit mode.

This is a required feature to get projects etc to work in edit mode.

  • Optimizely
    Elias Lundmark
    Dec 15, 2021

    Thanks for reporting this! This is actually a bug and we do intend web sockets to always be enabled. We released a fix for this recently and if you are still experiencing this issue, it can be solved by doing a deployment.