Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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My feedback: Configured Commerce

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Ability to set the primary category when assigning multiple categories to a product in bulk

It would be nice to be able to assign multiple categories to a product using the opti oob import template and having a field/column to be able to set which one we would like to be the primary/default category for that product. Right now you can on...
3 days ago in Configured Commerce / Catalog & Assets 1 Investigating

Make the ability to create Brand Product Lines Product List variants

Please refer to support ticket 1647681. We are able to create Product List variants based on Product Categories. There are rules that specifically point to Product Lines, yet it does not work (unclear on why they would be available in the first pl...
19 days ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Split Customer on Punchout Customer Data Mapping into 2 fields (BT & ST)

Our shared client would be interested in seeing the Customer field on the Punchout Customer Data Mapping split/separated into two fields, one for the Bill To and one for the Ship To. Once the user selects the Bill To, the Ship To options become av...
11 days ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Add the ability to grant impersonate permissions to custom roles

I want to be able to create a custom role for the admin console users that while given limited permissions through the Application Dictionnary would also be granted the ability to impersonate website users.Currently, the impersonate feature is lim...
19 days ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Manage/assign product badging by website

We want to be able to assign badges by website. Example of use Website1 has product A on promotion -10%, but it's not on promotion on Website2. We want to display the badge only on Website1.
9 months ago in Configured Commerce / Marketing & Promotions 1 Investigating

Assign a product badge to all products in a category

We would like to assign a badge to all products in a specific category. Example of use All products in the Clearance category must have a badge to indicate that they are on final sale. If I'm browsing in category X and one of the products in this ...
9 months ago in Configured Commerce / Marketing & Promotions 2 Investigating

Add multi-tenant SSO support

Currently only one connection to a single SSO tenant can be configured in the console admin. So if you have more than one customer that would like to use Windows SSO, you wouldn't be able to configure the system to allow all possible tenants. Plea...
11 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Multisite Support of Default Warehouse

We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.
10 months ago in Configured Commerce / Shipping & Fulfillment 4 Investigating

Make "Rule in Rule" feature available for out-of-the-box version

For Shipping & Fulfillment - Carriers - Shipping Services - Rule, when Products are excluded from Categories As it stands, if a customer orders products from both categories excluded from a shipping logic and categories included in a shipping ...
4 months ago in Configured Commerce / Shipping & Fulfillment 1 Investigating

Sales representative's user shouldn't need Customers Assigned to activate their accounts

As an [Implementer/User admin] I want to be able to Activate Sales Representative Users without assigning them User Customers. They are assigned through the Primary Sales Rep field of the customer, not through the Users Customers assignment. Right...
7 months ago in Configured Commerce / Users, Permissions & Security 0 Investigating