Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1845 of 1845

HSTS on the root domain

We are experiencing some redirection issues we have no control over as they are done in the root domain. http://oldsite.com redirects to https://www.oldsite.com then finally to https://www.newsite.com The redirection should be as follows: http://o...
almost 2 years ago in DXP Cloud Platform 6 Future consideration

Configuration Change History

We need to be able to view a changelog of admin settings in the platform for audit purposes. For example, we need to know who changed workflow settings, when, the before/after, etc. We would need this for all types of admin functions - user manage...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Order Upload - Add handling of duplicate part number prior to upload

Order upload can use any of the following as the "Item Number" in the file. However, not all of these are guaranteed to be unique. When there is a duplicate ManufactureItem number, for example, Opti just picks the first one and adds it to the Cart...
5 months ago in Configured Commerce / Orders & Payment 1 Investigating

Create a translation of an existing CMS page

New CMS pages can be created with a specified language, and existing translations can be selected, but only if they exist in CMS already. As a content editor, I need to create new translations of an existing CMS page, which requires that I select ...
over 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

CMP - Tasks - adding Task Template clears the hosting campaign

Hi Team, thank you for enabling to choose a Task Template also for the existing Tasks - great to see to are further refining and evolving this super helpful feature. Here we have observed a bit unexpected behaviour when choosing a Task Template in...
3 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Impersonate Option from Additional Locations

Allow the ability to impersonate a customer from where you see their email. For example from the order history screen where you see created by. Allow quick impersonation from anywhere a user is listed.
3 months ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Feed failure notifications

Please add product feed failure notifications to the roadmap. We had an instance where our product feed had been failing repeatedly and we did not know until we happened to log in to the UI and notice that it had been failing for weeks. Please set...
8 months ago in Product Recommendations / Portal 0

Better reporting functionality in CMS

Admin section (reports) good headlines/titles but functionality not good for broken links I want the ability to export to excel, or to be able to sort the list or update the list. I can’t configure or mark what has been checked and would like e.g....
over 5 years ago in Content Management / Reporting 0 Future consideration

Possibility to turn off Sticky Tag

In one of the latest upgrades the concept of the Sticky Tag was introduced in the editor view. This basically means that when going back to a previously edited page or block, the tab that was open when leaving will be opened again. At this moment ...
almost 3 years ago in Content Management / Editing 0

Multiple content paths in export feature

As an admin in the Optimizely, I would like multiple pages from different content paths to be exported and imported into another Optimizely environment. Currently to export 5 pages from different content paths makes a user to export and import the...
over 1 year ago in Content Management / Content Manager 0