Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1843 of 1843

Manually Complete Campaigns

Similar to how you can manually complete a task when not all steps are completed, we would like to be able to manually complete a campaign in which not all tasks are completed. There are times when we simply need to clean things up quickly, and th...
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Task History Database or a excel file export for it

Currently we have to manually make a spreadsheet every week to track our tasks, it would help if we can see all our previous tasks in one place.
over 1 year ago in Content Marketing / Plan 1 Already exists

Projects feature and gadget gone?

Hi,We run the CMS version 12.21.1. What happened to the Projects feature and gadget? It seems suddenly the Projects functionality is no longer available. I cannot find any information about this functionality being changed or removed in the Releas...
over 1 year ago in Content Management / Content Manager 0

Public Collection List View

Whenever someone accesses a collection public link, they are unable to switch to a list view and easily navigate through the asset titles. We'd like to request a "list view" for collection public link view.
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

AB test naming - instead of selecting a date range, having the ability to name the test

Being able to give a name to an A/B test. Currently, it's only possible to select a date range in the AB tests tab (to search for previous test results).
over 4 years ago in Product Recommendations / Experimentation / Portal 1 Investigating

Automate Site Restarts

Currently the only way to restart and environment is via the PaaS portal. It would be nice to be able to automate a restart as the last step of a deployment pipeline from for instance Azure Devops. Perhaps this feature could be added to the EpiClo...
about 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Ability to Create Campaign Template in Templates Section of Admin panel

I would like the ability to create campaign templates from the same place we create Work Request Templates. Creating a live campaign, making it into a template, then archiving it in the Plan view is a pain. I would also like to be able to edit Cam...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

react-sdk does not have a method to flush queue without closing tabs

the only way to flush the event batching queue is to close the instance. This is way too rudimentary and inflexible for power users. Please let us in on low level api on when and how to flush the queue. also consider to adjusting use `pagehide` in...
over 1 year ago in Integrations 2

Make "x" easier to click in notifications

Sometimes it can be difficult to click the "x" in notifications as it can be obstructed by the scroll bar, or finnicky to hover over.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Inventory visibility

1. Have the option to show inventory on the app and not the site and vice versa2. Have the option to show inventory at the account level vs overall to all
over 1 year ago in Configured Commerce / Catalog & Assets 1 Investigating