Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Settings + Configuration

Showing 43

New workflow button needed

Need a button that allows "Approved with changes"
about 1 year ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Ability to add Watchers to Routing Rules

When definining Routing Rules, it would be great to have the ability to add Watchers for the rule (similar to the "Notification Recipient"). This use case is needed when the watcher is not actively involved in the work request, but should be autom...
about 1 year ago in Content Marketing / Settings + Configuration 2 Future consideration

Additional Template Logic Available

In my form, I have a multi-select dropdown and based on whether the requester has "included" one of the selections or not included that selection, determines whether one field should be showing next or another field should be showing next. Specifi...
about 1 year ago in Content Marketing / Settings + Configuration 1 Future consideration

GraphQL api

We're looking at integrating some data from CMP into other systems (like our optimizely.com CMS instance and PowerBI) and if we need to pull that information now, the "campaign" object in the API is pretty rigid (I can't ask for fields for instanc...
about 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Rename Platform Objects

We'd like the ability to rename things like campaigns -> programs, tasks -> projects, etc. We spend a lot of time teaching new users to "decode" the platform language, and it makes it harder to drive adoption. Renaming these objecsts to use ...
about 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Template Owner

We'd like to be able to set a template owner so that we know who to talk to if/when it needs updating.
about 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Copy/Paste Fields

under setting>fields there should be the option to copy and paste existing fields. I am creating a template that involves listing all of Optimizelys products. I need two fields with this data, that can be selected by dropdown. It is quite tedio...
about 1 year ago in Content Marketing / Settings + Configuration 3 Future consideration

Compress Workflow Builder

The interface when building/editing workflows makes it really difficult to see more than one step (the text box is unnecessarily large). I would love the ability to compress the view so I can get a better overview and move steps around quicker.
about 1 year ago in Content Marketing / Settings + Configuration 3 Future consideration

Apply Workflow Step Changes to Existing Tasks

When updating a workflow's steps, there is currently no option to apply those changes to existing tasks. We would like the option to update existing tasks as our process changes. (As you can do today when making edits to workflow template fields.)
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Choose Custom Colors for Campaigns, Label Values

We'd like to use custom colors (ideally via HEX codes) to set the colors for our campaigns. That way, we could match the colors to those in use by other platforms, match our brand, etc.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration