Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 555

Approval comments to be more visible

As an approver I want comments I add to items during the review process to be highly visible to the user who submitted the changes . The outcome is that when a comment is added to an item during review - whether the item is approved or declined -...
over 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

Automated alert on the scheduler container (Linux).

Automated alert on the scheduler container (Linux). it seems not practical we have to check it every day. It will be great if they have alerts on container crashing/being not reachable similar to the ones for the website instance where Optimizely ...
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Annotate on Brief Templates

We would like the ability to annotate on brief templates in order to better facilitate collaboration. There are times when we don't actually want to change any values, but to have a discussion about them instead. The comments space is not ideal be...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Create an out-of-the-box Asset Expiry Date Field that can be inherited into the library as the expiration date on the asset

We want to be able to automatically assign asset expiration dates to Library assets as part of the fields on a task. Today, after a task in completed and published to the library, we have to manually go back into that asset and assign an expiratio...
11 months ago in Content Marketing / DAM/Library 2 Future consideration

Timeline, Calendar, and Board View In Campaign Page

We would love to be able to access timeline, calendar, and board views in campaign window, with these views showing the timeline & calendar for that specific campaign only. This would eliminate clicks, particularly when presenting the campaign...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

AI Auto-tagging for DAM assets

It would be a massive time saver if our marketing assets (Images/video etc) could have tags/keywords automatically added on upload. AI tools like Imagga can tag content without me needing to manually tag. Maybe we can also have a pre-populated lis...
almost 2 years ago in Content Marketing / DAM/Library 1 Future consideration

Introduce formatting into comments section

Introduce formatting into comment sections (enabling rich text field capabilities)
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Is there a way (or a tool) to get an overview of who has access to the DXP Management Portal (other then asking support)?

As an administrator I want to be able to create an overview of staff that has access to the DXP Management Portal in our organization.
11 months ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Make Task Mandatory in Campaign

There are scenarios where a workflow (strict) is not required but a task needs to be completed as a stand-alone item as part of a campaign or process. e.g. "Book Event". In addition to preventing a campaign from completing, I'd like to be able to ...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Recommend other things as well as products and content

As a customer using Intelligence Cloud, I want to be able to recommend personalized promotions, to drive more revenue. Motivation - This would be something that our Commerce customers would be interested in, in terms of which promotion to actually...
almost 3 years ago in Data Science 0 Future consideration