Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Permissions Structure

As a security administrator, I need to be able to assign a support role that has production rights only, but no rights to pre-production environments. This is to keep in line with PCI DSS requirements for separation of duties whereby developers do...
over 1 year ago in Product Recommendations / Technical 0

Sales Manager role needs to easily see RFQ's that are pending for their team

The sales manager role has the potential to be an awesome feature. The problem is currently the sales manager has to toggle between customer accounts. A real world example. We have a sales director. She has one global account manager that reports ...
over 1 year ago in Customized Commerce / Customer Services 0 Gathering interest

Creating on-brand creative assets

Right now, when we use Frontify, we can set up a template for our social images, blog banners etc, that allows our brand team to specify where a text and image should go, and then create assets that way. In CMP, you can only upload, crop and resiz...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Adding a wiki to collections

We currently use frontify as a DAM, and that allows us to create not just a library of assets to download, but also add text and embeds as a way to explain brand guidelines, writing styles etc. We'd like a similar feature in Library, where we can ...
over 1 year ago in Content Marketing / DAM/Library 3 Future consideration

Normalizing metrics

Groupon experimenters are looking for ways to normalize certain metrics. We need to have an ability to change the denominator for each metric. e.g Deal View CTR (deal view/total unique impressions) Session CVR (units/session) Deal Purchase CVR (Un...
over 1 year ago in Feature Experimentation / Other 0 Future consideration

JavaScript SDK handles large datafiles in a performant manner. It is possible to process large datafile initialisation on a web worker.

The javascript SDK client initialises the client form the datafile. When the datafile is large, processing the JSON takes a long time. P50 20ms and P75 already gives 70ms. This is significantly long when considering page load time. It would be ben...
over 1 year ago in Feature Experimentation / SDKs & Agent 1 Future consideration

Customers Want to See Their Price and Net Pricing

Customers would like to see both their price and the net price for products.
over 1 year ago in Commerce Mobile App 1

Sort Orders Alphabetically

Customers would like to be able to sort their prior orders alphabetically.
over 1 year ago in Commerce Mobile App 1

Ability to Edit a Saved Order

Customers would like the ability to edit a saved order.
over 1 year ago in Commerce Mobile App 1 Future consideration

Cart View-Be able to switch from List to Grid

Customers would like to have the option to be able to view their carts also in grid view and not just list view.
over 1 year ago in Commerce Mobile App 1 Future consideration